IBM Returns to Revenue Growth During its Fiscal Q1

The News: IBM shares rose 4% in extended trading on Monday after the enterprise technology and services maker reported first-quarter earnings that came in better than analysts had expected.

Here’s how the company did:

  • Earnings: $1.77 per share, adjusted, vs. $1.63 per share as expected by analysts, according to Refinitiv.
  • Revenue: $17.73 billion, vs. $17.35 billion as expected by analysts, according to Refinitiv.

Revenue grew by 0.9% on an annualized basis in the quarter, compared with a 6% decrease in the prior quarter, according to a statement. The company reiterated previous guidance of revenue growth for the full year. Read the full news item on CNBC.

 

Analyst Take: The second wave of tech earnings for 2021 is starting to hit, and IBM was first on deck, sharing its results for the first quarter of their 2021 fiscal. IBM saw its share price jump in the wake of its announcement as the street was encouraged by its reversal of a four consecutive quarter slide of declining revenues. The company had some strong performances that could definitely be noted  in yielding this result with its cloud business and Red Hat acting as a couple of bright spots, while strengthening profit margins were also a factor in leading the company to a better than expected bottom-line result, beating estimates by $.14 per share

In short, revenues looked much better than in the company’s fiscal ’20 Q4. Systems is a very cyclical business; softer revenue in that area can be explained away somewhat quickly. GTS was down 5%, but it’s worth noting that this part of the business will be exiting the IBM portfolio with the spin-off of “Kyndryl,” which is an area that has a big impact on revenue but should be easy to look beyond. GBS missed by the narrowest of margins, at 1% but continues to be an overall solid performer. The strongest segments were the Cloud and Cognitive segment that saw a 1% YoY increase, and the IBM Systems business, which came in at 2% YoY. Neither were massive growth results, but the first step to returning to growth is getting your biggest segments growing, and then accelerating that growth.

A few notable, and impressive results were the pure cloud growth that came from Cloud and Cognitive at 34% and the 49% growth to IBM Z that propped up the overall system number to growth for the quarter.

As a whole, the growth/decline revenue story has dominated headlines for IBM for a prolonged period of time and has become a catch-all to some extent for investor disdain. Any quarter where growth is reached, there is a more bullish sentiment, but I’m sure larger growth numbers are being sought by the company’s most outspoken critics. It’s worth noting that the revenue stagnation issue long precedes CEO Arvind Krishna’s appointment. I also believe there is a more positive story bubbling up within IBM. This story is about cloud and specifically targets hybrid architecture and enterprise needs. I feel that 2021 will be a pivotal year for the company to show that its transformation is working–This will be notable in the quarters that follow the spin-off, and seeing continued strong results from the cloud business. 

Hybrid Cloud Continues to be The Focal Point 

IBM has been pretty outspoken about its pivot to cloud. This pivot is core to the decision to spin-off its massive managed infrastructure businesses unit, recently named Kyndryl, to provide the company more resources to focus on the promise of Cloud, and hybrid cloud in particular. 

The $34 billion Red Hat acquisition, despite some concern for the overall price tag, continues to be the brightest light within IBM, and this quarter didn’t disappoint. While the larger Cloud and Cognitive business missed the mark, the Red Hat performance stayed solid with double-digit growth of 17%. This is in the ballpark of recent quarters where Red Hat has maintained this level, or even a slightly higher level of growth, and continues to reflect a strong future for this area of IBM’s business. This result continues to validate the hefty price tag associated with Red Hat, which faced scrutiny when it was announced. 

In short, it seems that the Red Hat deal is working, and IBM has a route to growth by putting more emphasis there. With growing strength in hybrid will come greater volumes of services, and it will lead to more opportunity in its GBS unit as well as opportunities tied to the emergence of enterprise AI at scale. Beyond Red Hat, the company is also doing some good things around vertical focus clouds like its financial services cloud offering, as well as its Cloud Satellites offering, which is out to improve the control plane experience for hybrid and multi-cloud deployments. We are also quite bullish on the company’s commitment around Confidential Computing, which will gain momentum as more attention is being given to securing data in all states–especially when applications are in use. 

I’m also still seeing positive long term prospects in systems, this quarter we saw the impact that the next generation Z15 had. I’m also continuing to monitor the company’s Quantum portfolio and its unique offerings built around Blockchain. I view both of those businesses as more speculative in nature, but they carry significant upside potential.

Overall, I want to see the Cloud and Cognitive business push toward double-digit growth. This is a key metric to watch for, especially as “Kyndryl’s” divestiture is finalized and the company can pour its resources and focus into building around its cloud business. It would also be good to get a bit more pure cloud revenue disclosures as the company’s cloud and cognitive services number is a bit overpacked, and it would be great to understand the revenue that entails the 34% “Cloud” growth that was shared in the earnings slide.  As I see it, cloud growth will be the key storyline to watch for the remainder of the year for IBM. I’m cautiously optimistic that we are in the early days of a growth cycle for IBM, with almost certain growth in its focus areas, which is what I want to see in the coming quarters. 

Futurum Research provides industry research and analysis. These columns are for educational purposes only and should not be considered in any way investment advice.

Author Information

Daniel is the CEO of The Futurum Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise.

From the leading edge of AI to global technology policy, Daniel makes the connections between business, people and tech that are required for companies to benefit most from their technology investments. Daniel is a top 5 globally ranked industry analyst and his ideas are regularly cited or shared in television appearances by CNBC, Bloomberg, Wall Street Journal and hundreds of other sites around the world.

A 7x Best-Selling Author including his most recent book “Human/Machine.” Daniel is also a Forbes and MarketWatch (Dow Jones) contributor.

An MBA and Former Graduate Adjunct Faculty, Daniel is an Austin Texas transplant after 40 years in Chicago. His speaking takes him around the world each year as he shares his vision of the role technology will play in our future.

Related Insights
Will SCE’s Wildfire Recovery Program Set a New Standard for Utility Crisis Response?
June 30, 2026

Will SCE’s Wildfire Recovery Program Set a New Standard for Utility Crisis Response?

Southern California Edison's $700M wildfire compensation program reveals why utilities must adopt enterprise AI for claims processing, customer support automation, and workflow orchestration at scale during disaster recovery....
Claude Cowork on Amazon Bedrock and Brave Search: Is Secure, Real-Time AI Finally Enterprise-Ready?
June 30, 2026

Claude Cowork on Amazon Bedrock and Brave Search: Is Secure, Real-Time AI Finally Enterprise-Ready?

Claude Cowork is a breakthrough in agentic AI that combines advanced language models with real-time web search to eliminate hallucinations, removing the top barrier to enterprise AI adoption and capturing...
Microsoft Unifies CX on a Single Dynamics 365 Data Model
June 29, 2026

Microsoft Unifies CX on a Single Dynamics 365 Data Model

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Microsoft's integration of agentic AI into Dynamics 365 unifies customer service, contact center operations, and...
Contact Center Silos
June 25, 2026

Zendesk’s AI-Native Voice Push Pressures Contact Center Silos as Voice Volume Surges

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Zendesk's AI-native voice platform is unifying contact center channels and breaking down operational silos, challenging...
Agentic AI
June 25, 2026

Salesforce’s Agentforce Help Agent Bets on Pay-Per-Resolution, Will Enterprises Trust the Model?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Salesforce's Agentforce Help Agent is reshaping enterprise customer service through autonomous agentic AI and outcome-based...
RingCentral's AIR Pro Bet: Can Agentic AI Redefine the Contact Center Stack?
June 25, 2026

RingCentral’s AIR Pro Bet: Can Agentic AI Redefine the Contact Center Stack?

RingCentral's AIR Pro expansion shows enterprise demand for agentic AI in customer engagement, as 56% of decision makers prioritize AI-driven CX and autonomous agents reshape contact centers....

Book a Demo

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.