HPE Reveals Its Plan to Support Customers in the Wake of COVID-19

The News: HPE CEO Antonio Neri published an update on the company’s website outlining its plans to continue supporting its customers in the wake of COVID-19.

  • HPE will convert HPE Discover 2020 from an in-person event to a virtual event
  • HPE Financial Services is designating more than $2 billion in financing to help customers with financial challenges stemming from COVID-19
  • HPE team members are volunteering to provide virtual support to students, governments, first responders, and mental health services

Read the full news release here.

Analyst Take: HPE has continued to be impressive in its resolve to offer support to customers and the greater cause we are all fighting with the COVID-19 pandemic. Just a few weeks back, the company made several big announcements including a donation of $50 Million in wireless networking equipment to help setup secure connectivity for field medical facilities. This week, CEO Antonio Neri came out and provided a cohesive strategy of the company’s next moves to help business regain its footing as discussions begin to open up about returning to work. Neri also made a call on the company’s largest annual event, Discover, which was one of the last to be converted to a digital event.

Let’s break down the announcements.

HPE Financial Services Provides $2 Billion in Financing Support for Customers due to Covid-19 Crisis

Antonio Neri made a few important announcements, but I weigh this one as the most significant. We know many businesses have been disrupted from this crisis and it has cost revenue and has created cracks in many business foundations. However, digital transformation will rise as one of the most important investments that companies can make to better prepare for future business disruptions–It will also remain an important competitive advantage. This means companies will need to accelerate investments in technology and services to enable more rapid migration to the cloud and investment in critical and expansive infrastructure. HPE has developed plans to enable a buy now and pay later approach where companies can get aggressive with their tech overhaul but get their business back in shape before taking on the cost. This is certainly not entirely selfless, but its a great blend of meeting the customer where they are.

HPE Team Members Volunteer Throughout the Community

I love hearing these kinds of stories, especially when the company provides encouragement for its employees to reach beyond their traditional comfort levels. We are in a scary time where people are experiencing something that virtually no one on earth has been through. It is one thing for a company to donate when it has the resources, but for people to go out in the community and support first responders, teachers and other needs in their community is a good reflection of people rising up to the occasion.

HPE Discover 2020 Goes Virtual

Not much more to say about this. No way that a massive June event in Las Vegas was going to happen. The company was deliberate in this decision process, but I believe the right choice was made. Given the significant window that the company has to prepare for its digital Discover event, I expect it to be well orchestrated and worth attending.

Overall Impressions of the Announcements by HPE

HPE has continued to demonstrate its leadership in the tech community throughout the COVID-19 crisis. This isn’t a reflection of an opportunistic moment, but an altruistic set of values that CEO Antonio Neri has been focused on instilling within his workforce. This is evident in all of these strategies and even the amount of sensitivity being shown to how HPE will redeploy its workforce worldwide as things begin to stabilize.  I believe the moves being made right now are going to strengthen the company’s short to mid-term prospects while also deepening customer relationships that will be paramount to its long-term success.

Futurum Research provides industry research and analysis. These columns are for educational purposes only and should not be considered in any way investment advice.

Related content from our Futurum Research Team:

Zoom’s Horrible Terrible No Good Really Bad Week

HP 3D Printing — HP Steps Up 3D Initiatives During Pandemic

Cisco Puts Up $225 Million to Combat Spread of COVID-19

Image Credit: HPE

Author Information

Daniel is the CEO of The Futurum Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise.

From the leading edge of AI to global technology policy, Daniel makes the connections between business, people and tech that are required for companies to benefit most from their technology investments. Daniel is a top 5 globally ranked industry analyst and his ideas are regularly cited or shared in television appearances by CNBC, Bloomberg, Wall Street Journal and hundreds of other sites around the world.

A 7x Best-Selling Author including his most recent book “Human/Machine.” Daniel is also a Forbes and MarketWatch (Dow Jones) contributor.

An MBA and Former Graduate Adjunct Faculty, Daniel is an Austin Texas transplant after 40 years in Chicago. His speaking takes him around the world each year as he shares his vision of the role technology will play in our future.

Related Insights
BT Absorbs TalkTalk and PlatformX: UK Fixed-Line's Defining Consolidation
October 5, 2026

BT Absorbs TalkTalk and PlatformX: UK Fixed-Line's Defining Consolidation

BT Group's acquisition of TalkTalk and PlatformX protects 2.5 million customers while cementing dominance in UK fixed-line infrastructure. The £400m deal marks a defining consolidation moment for enterprise networking reliability....
AI Proves Value, But Only 13% of Organizations Scale It
October 2, 2026

AI Proves Value, But Only 13% of Organizations Scale It

BearingPoint's global study of 1,050 C-suite executives reveals a critical gap: while 73% of organizations report measurable AI impact, only 13% have successfully scaled their initiatives. Organizational discipline, not technology,...
Modal Clusters GA: Serverless Multi-Node GPUs for Every Enterprise
October 2, 2026

Modal Clusters GA: Serverless Multi-Node GPUs for Every Enterprise

Modal's general availability of Clusters delivers serverless multi-node GPU compute with InfiniBand RDMA connectivity, democratizing petaFLOP-scale AI workloads for enterprises moving from experimentation to production deployment....
The $246 Billion CPU Opportunity’s Winning Chip Has Not Been Designed Yet
October 1, 2026

The $246 Billion CPU Opportunity’s Winning Chip Has Not Been Designed Yet

Brendan Burke, Research Director at Futurum, sizes the 2030 server CPU market at $246 billion, two-thirds of it agentic. Scored against Microsoft Azure's fleet data, NVIDIA Vera is best aligned,...
Two Clouds Pick Cerebras in One Week to Make Multi-Silicon Inference Fast
October 1, 2026

Two Clouds Pick Cerebras in One Week to Make Multi-Silicon Inference Fast

Brendan Burke, Research Director at Futurum, examines how Gimlet Labs and General Compute plan to turn Cerebras decode speed into production clouds, and why multi-silicon inference is becoming a market...
OpenAI Moves Up the Stack and Competes With the Platforms It Powers
October 1, 2026

OpenAI Moves Up the Stack and Competes With the Platforms It Powers

Futurum Research’s Mitch Ashley, Nick Patience, and Vikram Rothnam examine how OpenAI used DevDay 2026 to move up the stack, claiming the work surface, the agent runtime, and the pricing...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.