Cisco Bolsters Identity Security in Its Security Cloud

Cisco Bolsters Identity Security in Its Security Cloud

The News: Cisco previews Cisco Identity Intelligence, slated for availability in July 2024, enhances its AI Assistant for Security, and augments Cisco Secure Access with enhanced networking capabilities. Additional detail is available in Cisco’s press release.

Cisco Bolsters Identity Security in Its Security Cloud

Analyst Take: Security Cloud is Cisco’s overarching umbrella that provides AI-driven and cross-domain security. With its most recent updates, Cisco is bolstering its identity intelligence and control capabilities—in large part to support the move away from network-centric and perimeter-based security models in favor of a Zero Trust approach that is centered on identities.

Cisco Identity Intelligence intends to bridge authentication and access with greater visibility and control. The offering will run on top of customers’ third-party identity stores to provide centralized visibility and value-add, AI-based analytics. It will tap Cisco’s range of network visibility, extended detection and response (XDR) orchestration, and Secure Access and Duo access capabilities. For example, key use cases include:

  • Cleaning up vulnerable accounts (e.g., quarantining an identity)
  • Eliminating unused and risky privileges
  • Uncovering anomalous and potentially malicious behavior, when integrated with Smart Authentication with Cisco Duo
  • Blocking risky access attempts, when integrated with Cisco Secure Access
  • Killing active sessions or isolating the network, when integrated with Cisco Identity Services Engine (ISE)

These capabilities are important because identity management is more complex than ever before, sprawling across the variety of accounts and other digital identities in use by users. This sprawl represents a key potential entry point and source for lateral movement for attackers. Security teams require the ability to obtain historical context into identity behavior, to oversee and remove legacy permissions, and to understand risk levels.

In addition to the AI capabilities being added with the Cisco Identity Intelligence solution, Cisco is enhancing its AI Assistant for Security, which it launched in December 2023 to allow customers to automate key security-related tasks and to take more informed action. Specifically, it added the ability to use natural language prompts to create access policies when used in conjunction with Cisco’s Secure Services Edge (SSE) solution, as well as AI-based detection to evaluate incoming emails for markers of malicious intent.

AI will play an increasingly important role in cybersecurity during 2024. It will increasingly be used from an offensive perspective by attackers to craft more innovative, adaptive, and effective approaches. In response, AI capabilities like those being brought to market by Cisco will become increasingly necessary for cyber-resiliency, allowing customers to further build up their walls and respond more quickly when attacks inevitably penetrate their environment.

Finally, Cisco is integrating additional networking capabilities into Cisco Secure Access, which is a cloud-delivered SSE solution for secure user access to applications and resources. Specifically, Cisco’s 2020 acquisition of ThousandEyes helps to uncover connectivity and network issues for applications. Additionally, Cisco Secure Access now integrates Catalyst SD-WAN capabilities for additional Zero Trust capabilities, including granular access controls and workload segmentation.

In conclusion, Cisco Identity Intelligence represents a step forward in securing the complex landscape of digital identities. By integrating with existing infrastructure and leveraging AI-powered analytics, it empowers organizations to clean up vulnerabilities, manage permissions effectively, and detect threats proactively. Further investments in AI capabilities across its security portfolio demonstrate Cisco’s commitment to building robust defenses against increasingly sophisticated and adaptive cyberattacks. With the addition of ThousandEyes and Catalyst SD-WAN capabilities to Cisco Secure Access, a holistic Zero Trust approach becomes achievable, strengthening access control and network resilience. As threats evolve, these innovations will help customers to navigate emerging security challenges more confidently.

Disclosure: The Futurum Group is a research and advisory firm that engages or has engaged in research, analysis, and advisory services with many technology companies, including those mentioned in this article. The author does not hold any equity positions with any company mentioned in this article.

Analysis and opinions expressed herein are specific to the analyst individually and data and other information that might have been provided for validation, not those of The Futurum Group as a whole.

Other Insights from The Futurum Group:

Cisco Partner Summit 2023: AI, Security, and Observability Shine

Cisco Q1 2024: AI, Security, Cloud, and Observability Fuel Results

Cisco’s Strategic Move: The $28 Billion Splunk Acquisition Unpacked

Author Information

Krista Case

Krista Case brings over 15 years of experience providing research and advisory services and creating thought leadership content. Her vantage point spans technology and vendor portfolio developments; customer buying behavior trends; and vendor ecosystems, go-to-market positioning, and business models. Her work has appeared in major publications including eWeek, TechTarget and The Register.

Related Insights
Cisco and NVIDIA Bring Splunk AI to Enterprises
September 18, 2026

Cisco and NVIDIA Bring Splunk AI to Enterprises

Fernando Montenegro, VP at The Futurum Group, shares insights on Splunk AI, the Cisco–NVIDIA partnership, and enterprise requirements for hybrid deployment....
Salesforce and Google Cloud Expand Access to CRM Workflows
September 18, 2026

Salesforce and Google Cloud Expand Access to CRM Workflows

Keith Kirkpatrick, Research Director at The Futurum Group, examines Salesforce’s Google Cloud expansion and the tests ahead for enterprise workflows and commerce....
Zscaler Launches Agentic SOC, Betting on Telemetry Over Model Horsepower
September 18, 2026

Zscaler Launches Agentic SOC, Betting on Telemetry Over Model Horsepower

Fernando Montenegro, VP at Futurum, analyzes Zscaler's launch of Agentic SOC and why its inline telemetry, decoy mesh, and Red Canary detection matter more than the AI agents themselves....
PyTorch Day Japan Brings Open-Source AI to Tokyo
September 18, 2026

PyTorch Day Japan Brings Open-Source AI to Tokyo

PyTorch Day Japan 2026 convenes ML engineers and AI researchers in Tokyo on December 10 to explore sovereign AI development, open-source inference, and enterprise adoption....
Thales HexaForce: Can Sovereign AI C2 Capture NATO's Next Wave?
September 18, 2026

Thales HexaForce: Can Sovereign AI C2 Capture NATO's Next Wave?

Thales launched HexaForce, an AI-enhanced command and control system validated at NATO CWIX 2026, positioning the company to capture growing allied defense spending on interoperable security solutions....
AI Value Isn't a Tech Problem. It's an Operating Model Problem.
September 18, 2026

AI Value Isn't a Tech Problem. It's an Operating Model Problem.

Operating model readiness, not technology, is the critical barrier preventing enterprises from scaling AI value, creating a massive consulting opportunity....

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.