Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how agentic AI has moved beyond hype to deliver measurable customer service improvements, with adoption jumping...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, WalkMe's Q2 2026 AI platform tackles enterprise productivity gaps through contextual guidance and intelligent automation for software...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Canva's Google Gemini Integration fundamentally transforms enterprise design workflows, positioning the platform as a critical...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Epicor's 90-day cloud ERP program forces SAP, Oracle, and Microsoft to reconsider implementation timelines and competitive buyer...
Brendan Burke, Research Director at Futurum, analyzes how Applied Materials' partnership with Broadcom signals a fundamental shift in semiconductor ecosystem collaboration....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Epicor's Vertical AI stack delivers measurable ROI through domain-tuned agents that automate manufacturing, distribution, and retail workflows....
Keith Kirkpatrick, VP & Research Director at Futurum, covers the latest announcements from Relate, Zendesk’s annual conference, and discusses the impact Autonomous Service Workforce and outcome-based pricing may have on...
Brad Shimmin and Nick Patience share their insights on Dell's expansion of the Dell AI Factory with NVIDIA, exploring how localized agentic infrastructure and data partnerships provide a secure alternative...
Anthropic's Stainless acquisition signals agentic AI is becoming enterprise reality, with 72% of organizations deploying solutions as competition among tech giants intensifies....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Miro's AI-First Canvas Bridge bridges the gap between individual productivity gains and organization-wide AI transformation....
Alastair Cooke, Research Director, Hybrid Cloud & Infrastructure at Futurum, Examines whether HPE's Unified Private Cloud and GreenLake innovations truly simplify enterprise AI data readiness or merely reduce operational friction....
Mitch Ashley, VP and Practice Lead at Futurum, shares his insights on how Amazon Bedrock Advanced Prompt Optimization converts model switching from a manual project into a configuration choice....
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