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Insight Type: Industry News

August 29, 2022

Pisano Partners with Turkey’s Sodexo Avantaj to Fortify CX Initiatives

Customer experience acquisitions and funding news
August 26, 2022

M&A/New Funding Activity for Thoma Bravo, Gorgias, Flip, Netigate, and Medallia

Customer wins and case studies
August 26, 2022

Customer Wins for Amdocs, Medallia, mParticle, Qualtrics, and Cogito

Customer experience communities and surveys
August 26, 2022

Communities and Surveys Lead to New Products and Process Improvements

Travel and hospitality employee experience
August 24, 2022

Travel & Hospitality Still Struggling with Labor Gap

Action and empathy in customer insights and feedback
August 23, 2022

Inability to Move Beyond Data Collection Hinders Customer Experience

Customer Experience Technology Guide
August 22, 2022

Demystifying the CX Technology Stack

Customer experience research studies
August 22, 2022

New Research from Five9, West Monroe, Equisoft, TechSee, and UJET

Customer insights and feedback product announcements
August 22, 2022

Momentive, Conductrics, and Reputation Announce Enhancements and Integrations

Customer data and analytics
August 19, 2022

New CMO Council-GfK Report: Marketers Lack Confidence in Their Own Data

Forsta acquires HelloIgnite customer experience crowdsourcing
August 18, 2022

Forsta Acquires HelloIgnite, Adding Crowdsourcing to its Experience Offerings

CX customer wins and case studies
August 18, 2022

Customer Wins for Medallia, ASAPP, NICE, SIS, and RingCentral

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