Insight Type: Industry News

August 16, 2021

ActionIQ Announces Availability on AWS Marketplace

August 16, 2021

Driving Better Customer Experiences in the Telecommunications CX Market

August 13, 2021

InMoment and Tethr Sign Strategic Partnership to Deliver Conversation Insights Directly Through the InMoment XI Platform

August 12, 2021

Optimove Recognized as a Leader in Cross-Channel Campaign Management by Independent Research Firm

August 12, 2021

Genesys Named a Leader in the 2021 Gartner® Magic Quadrant™ for Contact Center as a Service

August 12, 2021

Talkdesk Valuation Triples to More Than $10 Billion, Appoints First Chief Financial Officer

August 12, 2021

Glisser Optimizes Customer Journeys and Increases Retention with Medallia Strikedeck Platform for Customer Success

August 12, 2021

Merkle Collaborates with Magnite on Merkury Identity Resolution Platform

August 12, 2021

CSS Corp launches CSS EDISON™, a Cloud-Based Digital Customer Experience Transformation Platform

August 12, 2021

Content Guru named in 2021 Gartner® Magic Quadrant for Contact Center as a Service

August 12, 2021

Anexinet Continues Their Strategic Expansion Plans By Acquiring Light Networks

August 11, 2021

Medallia Sense360 Releases New Analysis of How the Pandemic Shaped the Future of the Retail Industry

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

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If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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