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Featured Person: Shelly Kramer

Shelly Kramer

How Organizations are Using AI and Digitization to Operate More Efficiently, Safely, and Sustainably

In this episode of the Futurum Tech Webcast, Futurum principal analyst and chief evangelist Shelly Kramer is joined by Jeffrey Hausman, Product Officer at Samsara, for a conversation on digitization, AI, how organizations can (and should) think differently about data and how organizations are leveraging digitization to both solve challenges in physical operations and improve their sustainability efforts.
Ron Westfall

5G Factor Video Research Note: Juniper Cloud Metro – Why Retro Metro Falls Short and Cloud Metro is Vital to Sustainable Business Growth

Ron Westfall and Shelly Kramer assess why the Juniper Cloud Metro portfolio and approach is ready to play an integral role in advancing customer sustainability initiatives, especially as operators as well as the entire mobile ecosystem are strategically committed to meeting their top priority sustainability goals including net zero emissions.
Ron Westfall

5G Factor Video Research Note: Juniper Cloud Metro Does the Heavy Lifting to Deliver the Cloud Goods to Operators

Shelly Kramer and Ron Westfall discuss the 5G ecosystem and how Juniper's Cloud Metro represents substantial growth potential, especially when it comes to enterprise data.Ron Westfall and Shelly Kramer assess why Juniper Cloud Metro portfolio does the heavy lifting for operators including pooling of server, storage, and switching capabilities throughout cloud fabrics and multicloud implementations as well as scale up and scale out capabilities in the support of nascent network slicing and microservices applications.
Shelly Kramer

Adobe Experience Platform Built on Microsoft Azure Unifies Priorities of the CTO and CMO in Order to Drive Business Growth

Futurum's Shelly Kramer explores how the Adobe Experience Platform built on Microsoft Azure serves to unify the priorities of the CTO and CMO, which ultimately facilitates the ability to serve up better customer experiences — and that’s what it’s all about.
Shelly Kramer

FBI 2022 Internet Crime Report Made Public by Internet Crime Complaint Center

Futurum’s Shelly Kramer takes a look at the FBI 2022 Internet Crime report for a sobering look at the most prevalent cybercrimes and their impact, financial and otherwise, on individuals and businesses.
Shelly Kramer

Webex Announces Webex Meetings on iPad Support for Multiple Windows and Stage Manager

Futurum’s Shelly Kramer takes a look at the two new features Webex has announced for Webex Meetings on iPad, including Multiple Windows and Stage Manager, which are designed to support something we all need: the ability to multitask while collaborating more effectively.
Shelly Kramer

Cisco Announces Microsoft Teams Certifications for Cisco Board Pro and Webex Contact Center

Futurum principal analyst Shelly Kramer covers the recent announcement of the Microsoft Teams certification of Cisco Board Pro and Webex contact Center advancing interoperability with Microsoft Teams.
Shelly Kramer

Cisco Introduces New AI Capabilities in Webex Suite at Enterprise Connect 2023

Futurum’s Shelly Kramer explores the new AI-powered Cisco Webex Suite functionality announced at Enterprise Connect 2023. Designed to enhance the hybrid work experience by facilitating seamless collaboration experiences, these updates, which will roll out over the course of 2023, include features designed to increase accessibility, inclusivity, and productivity, and allow organizations to serve up better experiences both for employees and for customers. There’s much to be excited about here.
Shelly Kramer

Italy DPA Announces Ban of OpenAI’s ChatGPT, Will Other EU Countries Follow Suit?

Futurum’s Shelly Kramer covers Italy’s recent ban of OpenAI’s ChatGPT, what’s driving that ban, and what that could potentially mean for other countries in the EU.
Shelly Kramer

What Makes Partner Ecosystems So Critical in Today’s Business Environment: A Conversation with Five9’s Thomas John

In this episode of the Futurum Tech Webcast, Futurum’s Shelly Kramer has a conversation with Thomas John, VP of Partner Sales International for Five9, exploring the role that partner ecosystems are playing in business success today and getting some insights on how John and the Five9 team are able to deliver CCaaS in various industries across the European region.
Shelly Kramer

EPOS Announces Release of the IMPACT 1000, a New Headset Designed to Reduce Brain Fatigue

The Futurum Group’s Shelly Kramer covers news out of Enterprise Connect 2023 from EPOS on the release of a new addition to the EPOS IMPACT line, the EPOS IPMACT 1000. The company’s passion for technology solutions designed to reduce brain fatigue, minimize distraction and disruptive sounds, and provide safer, more productive hearing solutions for the hybrid workplace is well-timed. Now, they’ll need to make some noise in a crowded market and gain market share.
Shelly Kramer

Futurum Live! From the Show Floor at Enterprise Connect 2023 with Salesforce’s Ryan Nichols, SVP & GM Contact Center

At Enterprise Connect 2023 held in Orlando this week, Futurum’s Shelly Kramer sat down with Salesforce’s Ryan Nichols, SVP & GM of Contact Center as part of our Futurum Live! From the Show Floor video interview series for a conversation about Salesforce and contact center, delivering on customer experience, and insights on what’s ahead for the industry.
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