Company: Twilio

April 15, 2022

Daniel Newman

Analyst Insight

Twilio Customer Engagement Study: Why Companies Must Get CX Right

Twilio has released its third annual State of Customer Engagement Study exploring the opportunities and challenges for customer experience and why companies must make the investments to get customer engagement and experience right. Futurum's principal analyst Daniel Newman breaks down the findings and key actions from this year's study.

CIO Insights

February 10, 2022

Daniel Newman

Research Note

Twilio Sees Revenue Accelerate in Q4, Edges Closer to Profitability

Twilio has released the financial results for its fourth quarter and full-year ending December 31, 2021, delivering strong earnings. Futurum's Daniel Newman and Steven Dickens provide insights into how the company did and what to expect going forward.

Data Management & Analytics

October 21, 2021

Daniel Newman

Research Note

Twilio Launches Twilio Engage, First-of-its-Kind Growth Automation Platform

Futurum’s principal analyst Daniel Newman provides insight into Twilio’s recent launch of Twilio Engage, a first-of-its-kind growth automation platform that will help marketers deliver exceptional omnichannel campaigns and experiences for the digital era.