Category: Enterprise Software & Digital Workflows

2023 Customer Experience Trends and a Look Ahead
January 18, 2024

2023 Customer Experience Trends and a Look Ahead

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 customer experience trends as well as a look ahead at what to expect in 2024....
Accelerating Integration Modernization with Composable Development
January 18, 2024

Accelerating Integration Modernization with Composable Development

In our latest Research Brief, Accelerating Integration Modernization with Composable Development, completed in partnership with Tray.io, we cover the factors that contribute to a fragmented and constrained technology stack and...
AI in 2024: Insights, Ethics, and the Generative AI Revolution - Futurum Tech Webcast
January 17, 2024

AI in 2024: Insights, Ethics, and the Generative AI Revolution – Futurum Tech Webcast

The Futurum Group’s Daniel Newman is joined by Pega’s Peter van der Putten for a conversation on AI in 2024, including insights on ethics, governance and the hype around generative...
Enterprising Insights: Episode 8 – Predictions for 2024 in the Enterprise Software Market
January 17, 2024

Enterprising Insights: Episode 8 – Predictions for 2024 in the Enterprise Software Market

In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick discusses six predictions for the enterprise SaaS market, and how they will impact vendors and customers....
Intelligent Transformation: A Conversation with Tray.io - Futurum Tech Webcast
January 17, 2024

Intelligent Automation: A Conversation with Tray.io – Futurum Tech Webcast

The Futurum Group’s Daniel Newman is joined by Tray.io CEO and Co-Founder, Rich Waldron, to discuss the company’s mission to deliver the intelligent autonomous enterprise, enabling organizations to transform every...
Automation Anywhere Launches New Benchmarking Services
January 16, 2024

Automation Anywhere Launches New Benchmarking Services

Keith Kirkpatrick, Research Director with The Futurum Group, covers Automation Anywhere’s announcement of new benchmarking services designed to help companies maximize their automation investments....
Where You Build and Run Your Applications Matters
January 15, 2024

Where You Build and Run Your Applications Matters

In our latest research brief, Where You Build and Run Your Applications Matters, done in partnership with Amazon Web Services (AWS), we analyze how hyperscalers’ infrastructure should be a key...
IBM Partner Plus Program to Help Partners Grow More Services Revenue
January 15, 2024

IBM Partner Plus Program to Help Partners Grow More Services Revenue

Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights about how the IBM Partner Plus program will help partners grow more services revenue as customers require more...
Dremio and Carahsoft Partner to Bring Data Lakehouse to Public Sector
January 15, 2024

Dremio and Carahsoft Partner to Bring Data Lakehouse to Public Sector

Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on Dremio’s partnership with Carahsoft to bring data lakehouse solutions to the public sector....
Where You Build and Run Your Applications Matters - Futurum Tech Webcast
January 15, 2024

Where You Build and Run Your Applications Matters – Futurum Tech Webcast

The Futurum Group’s Daniel Newman is joined by AWS’s Tom Godden, Director, AWS Enterprise Strategy for a conversation on cloud infrastructure, key considerations decision makers should have when choosing a...
Market Insight Report Breaking Down Generic Versus Specialized ERP Software
January 11, 2024

Market Insight Report: Breaking Down Generic versus Specialized ERP Software

In our latest report, Market Insight Report: Breaking Down Generic versus Specialized ERP Software, we provide a comparison of generic ERP software versus specialized solutions, detail factors that should be...
Twilio Announces Management Change to Quell Investor Discontent
January 10, 2024

Twilio Announces Management Change to Quell Investor Discontent

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of a CEO change at Twilio and discusses how that change might help to underscore more confidence in the...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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