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Category: Enterprise Software & Digital Workflows

Companies Lose Money, Employees Lose Time Without Digital Adoption
February 20, 2024

Companies Lose Money, Employees Lose Time Without Digital Adoption

Keith Kirkpatrick and Sherril Hanson at The Futurum Group dig into WalkMe’s State of Digital Adoption Report, which indicates continued challenges in harnessing companies’ technologies, and increased awareness and investment...
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Genpact and ServiceNow to Offer Source-to-Pay Applications
February 16, 2024

Genpact and ServiceNow to Offer Source-to-Pay Applications

Keith Kirkpatrick, Research Director with The Futurum Group, covers Genpact and ServiceNow’s Source-to-Pay application and discusses why this deal may be a blueprint for others to follow in the enterprise...
Market Insight Report: Group Video Conferencing Endpoints Q3 2023
February 15, 2024

Market Insight Report: Group Video Conferencing Endpoints Q3 2023

Our latest report, Market Insight Report: Group Video Conferencing Endpoints Q3 2023, details the worldwide Group Video Conferencing (GVC) of meeting room endpoint systems....
Craig Durr
Enterprising Insights: Episode 12 – Zoho Day 2024 Recap
February 15, 2024

Enterprising Insights: Episode 12 – Zoho Day 2024 Recap

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, provides a recap of Zoho Day 2024, the SaaS company’s analyst meeting, discussing key highlights and key takeaways from the...
Intel IFS - NVIDIA Tie-up?
February 14, 2024

Intel IFS – NVIDIA Tie-up?

The Six Five team discusses the Intel IFS - NVIDIA tie-up....
Zoho Day 2024
February 14, 2024

Zoho Day 2024

The Six Five team discusses Zoho Day 2024....
CX Wins with Qualtrics, UKG, and Tattle
February 14, 2024

CX Wins with Qualtrics, UKG, and Tattle

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners the University of Utah Health,...
Zendesk Reveals Improvements to Tymedesk Workforce Management Solution
February 14, 2024

Zendesk Reveals Improvements to Tymedesk Workforce Management Solution

Keith Kirkpatrick and Sherril Hanson of The Futurum Group cover Tymeshift’s latest product enhancements and discuss how they should help Zendesk meet the needs of larger customers....
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o9 Solutions and AWS Advancing Collaboration for Efficiency
February 13, 2024

o9 Solutions and AWS Advancing Collaboration for Efficiency

Paul Nashawaty from The Futurum Group discusses the collaboration between o9 Solutions and AWS, which offers DevOps teams and developers enhanced integration and automation opportunities....
Paul Nashawaty
Xyte Introduces Xyte Connect
February 12, 2024

Xyte Introduces Xyte Connect

Craig Durr and Sherril Hanson at The Futurum Group take a look at Xyte’s launch of Xyte Connect, a feature that will help OEMs better leverage their extended value chain...
Craig Durr
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Zoho Strategy Melds Social Responsibility, Value, and Functionality
February 12, 2024

Zoho Strategy Melds Social Responsibility, Value, and Functionality

Keith Kirkpatrick, Research Director with The Futurum Group, discusses key insights from Zoho Analyst Day and provides his three takeaways from the event....
AI-Driven Features of Cisco Webex Contact Center
February 12, 2024

AI-Driven Features of Cisco Webex Contact Center

Sherril Hanson, Senior Research Analyst at The Futurum Group, shares insights into a recent Cisco Webex briefing focused on its AI strategy, particularly relating to Webex Contact Center....

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