Category: Enterprise Software, & Digital Workflows

Technology Will Drive Greater Quantum Utility in the Near- and Mid-Term
Keith Kirkpatrick, Research Director at The Futurum Group, covers IBM quantum partner Q-CTRL’s quantum error suppression technology and discusses why it will help accelerate the commercial use of quantum technology.
Over Time, Joule Will Be integrated Into a Wide Range of SAP Applications From HR to Finance, Supply Chain, Procurement, and More
Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights about SAP’s generative AI copilot, Joule, coming to SAP applications from HR to finance, supply chain, procurement, CX, and other SAP products over time.
On this episode of The Futurum Tech Webcast – Live! From the Show Floor, Craig Durr welcomes Sam Kennedy, Senior Director, Product Marketing for Crestron Electronics for a conversation on Crestron’s latest announcements at Zoomtopia 2023.
Veeam Acquires the Cirrus BUaaS Platform and Is Initially Targeting Microsoft 365 and Azure
Krista Macomber, Senior Analyst for The Futurum Group, discusses Veeam’s acquisition of the Cirrus BUaaS platform and the implications for the BUaaS and SaaS protection marketplaces.
New Employee Assessment Use Case Might Spur Discussions on Trust and Transparency
Keith Kirkpatrick, Research Director at The Futurum Group, covers Workday’s announcement of generative AI functionality being embedded across finance and HR workflows, and discusses the importance of trust and transparency in an enterprise setting.
Access to the Full Workhuman Platform Will Be Easier as Part of Users’ Workflow
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on Workhuman’s latest Microsoft Teams integration, which promises easy access to the full Workhuman platform, and explores the latest HWI.
Tie-ups Prove Successful for Partners Aeromexico, H&M Indonesia, Republic Airways, Community Health Network, and Biopharma Firms
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Amelia, Yoobic, RingCentral, Qualtrics, and Veeva Systems.
HP Introduces New Solutions and PC Accessories That Elevate Hybrid Experiences for Immersive Virtual Meetings, Seamless Collaboration, and Efficient Workspaces
Craig Durr, Research Director at The Futurum Group, examines innovation solutions from HP | Poly, emphasizing their potential to redefine the modern hybrid workspace experience.
At Zoomtopia 2023, Crestron Unveiled New Zoom-Certified Solutions, Including the Videobar 70 and Zoom Phone Appliance
Craig Durr, Research Director at The Futurum Group, highlights Crestron's strategic advancements in workplace collaboration through its latest Zoom-certified solutions.
Partners Include GSA, Lake Ridge Bank, and Batelco
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of recent CX wins by TTEC, 8x8, and Oracle.
New Collaborations Involve Generative AI and AI-Powered CX Initiatives
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firm Salesforce with new partners McKinsey & Company, Williams-Sonoma Inc., and Capgemini.
Avaya Experience Platform Is Making Strides With a Solid Cadence of Feature Rollouts
Sherril Hanson, Senior Analyst at The Futurum Group, breaks down Avaya’s announcement on its progress across multiple fronts and discusses the latest enhancements to the Avaya Experience Platform.

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