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Category: Enterprise Software & Digital Workflows

Where You Build and Run Your Applications Matters - Futurum Tech Webcast
January 15, 2024

Where You Build and Run Your Applications Matters – Futurum Tech Webcast

The Futurum Group’s Daniel Newman is joined by AWS’s Tom Godden, Director, AWS Enterprise Strategy for a conversation on cloud infrastructure, key considerations decision makers should have when choosing a...
Market Insight Report Breaking Down Generic Versus Specialized ERP Software
January 11, 2024

Market Insight Report: Breaking Down Generic versus Specialized ERP Software

In our latest report, Market Insight Report: Breaking Down Generic versus Specialized ERP Software, we provide a comparison of generic ERP software versus specialized solutions, detail factors that should be...
Twilio Announces Management Change to Quell Investor Discontent
January 10, 2024

Twilio Announces Management Change to Quell Investor Discontent

Keith Kirkpatrick, Research Director with The Futurum Group, covers the announcement of a CEO change at Twilio and discusses how that change might help to underscore more confidence in the...
Microsoft Copilot in Viva Glint Heading to Private Preview
January 8, 2024

Microsoft Copilot in Viva Glint Heading to Private Preview

Sherril Hanson, Senior Analyst at The Futurum Group, looks at new enhancements coming to Microsoft Viva, including the announcement of a private preview launch of Microsoft Copilot in Viva Glint....
IBM Acquiring Two Software AG Platform as a Service Applications
January 8, 2024

IBM Acquiring Two Software AG Platform as a Service Applications

Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights about IBM acquiring two software AG platform as a service applications in a deal to bolster the data...
The Enterprise Application Market Outlook for 2024
January 4, 2024

The Enterprise Application Market Outlook for 2024

Keith Kirkpatrick Research Director with The Futurum Group, discusses trends that are predicted to emerge within the SaaS market in 2024 and provides recommendations to vendors seeking to take advantage...
Conversational CX Provider Quiq Focuses on Digital CX and Automation
January 3, 2024

Conversational CX Provider Quiq Focuses on Digital CX and Automation

Keith Kirkpatrick and Sherril Hanson of The Futurum Group speak with conversational CX provider Quiq to learn more about the platform and what makes it unique....
WalkMe Analyst Day Recap: Putting DAP Front and Center
December 28, 2023

WalkMe Analyst Day Recap: Putting DAP Front and Center

Keith Kirkpatrick, Research Director at The Futurum Group, covers WalkMe’s Analyst Day, which included insights around the company’s product, roadmap, go-to-market approach, and use of AI....
Human Touch Still Needed in Customer Service Interactions
December 27, 2023

Human Touch Still Needed in Customer Service Interactions

Sherril Hanson of The Futurum Group digs into recent research from Cogito that points to the continued desire for human agents for customer service experiences....
Talkdesk Launches Tailored CX Solution for Higher Education
December 27, 2023

Talkdesk Launches Tailored CX Solution for Higher Education

Sherril Hanson, Senior Analyst at The Futurum Group, takes a look at Talkdesk’s new contact center vertical solution for higher education, Talkdesk Education Smart Service....
Salesforce World Tour 2023
December 22, 2023

Salesforce World Tour 2023

The Six Five team discusses Salesforce World Tour 2023....

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