Category: Enterprise Software & Digital Workflows

Is Edwin AI’s 313% ROI a Wake-Up Call for IT Ops Leaders or Just the Start?
June 2, 2026

Is Edwin AI’s 313% ROI a Wake-Up Call for IT Ops Leaders or Just the Start?

LogicMonitor's Edwin AI delivers 313% ROI with major gains in alert noise reduction, root cause analysis, and SLA risk management—a critical benchmark for IT operations leaders evaluating AI adoption....
Will Adobe and NVIDIA's RTX Spark Partnership Redefine Creative AI Workflows?
June 1, 2026

Will Adobe and NVIDIA’s RTX Spark Partnership Redefine Creative AI Workflows?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how NVIDIA's RTX Spark integration into Adobe's flagship applications promises to redefine creative workflows through AI-accelerated...
Agentic AI
June 1, 2026

Can ZoomMate Make Zoom the New System of Action for Enterprise Workflows?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Agentic AI is reshaping how enterprises buy software, positioning Zoom as a hub for orchestrating workflows across...
integrated AI
June 1, 2026

Are Mid-Market AI Budgets Doomed to Complexity Tax, Or Is a Simpler Path Emerging?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Mid-market companies lose 25% of AI budgets to complexity, making integrated solutions and workflow-ready platforms essential for...
Microsoft 365 Copilot's Redesign
June 1, 2026

Microsoft 365 Copilot’s Redesign Raises the Bar for Embedded Enterprise AI

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Microsoft 365 Copilot's major redesign transforms embedded enterprise AI with unified entry points, context-aware intelligence,...
Content Orchestration
June 1, 2026

Salesforce Bets on Contentful to Make Agentic AI and Content Orchestration Table Stakes

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Salesforce's acquisition of Contentful integrates AI-powered content orchestration into enterprise platforms, intensifying competitive pressure....
Zia Agents
June 1, 2026

Can Bigin’s AI Agents Redefine CRM Automation for Small Businesses?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Bigin's Zia Agents democratize advanced AI automation for small businesses, enabling teams to automate repetitive tasks and...
Salesforce Q1 FY 2027: Agentforce and Data 360 Drive AI Monetization Push
June 1, 2026

Salesforce Q1 FY 2027: Agentforce and Data 360 Drive AI Monetization Push

Futurum Research reviews Salesforce Q1 FY 2027 earnings, focusing on Agentforce traction, Headless 360 distribution, and Slack’s role in agent workflows....
Anthropic’s Milan Office Signals a New Phase of Responsible AI Adoption in Italy
May 31, 2026

Anthropic’s Milan Office Signals a New Phase of Responsible AI Adoption in Italy

Anthropic's new Milan office signals Italy's growing role in responsible AI adoption, with partnerships across leading enterprises and cultural institutions driving ethical, industry-specific AI deployment across Europe....
Databricks Lakebase Database Branching Promises to End Developer Bottlenecks
May 31, 2026

Databricks Lakebase Database Branching Promises to End Developer Bottlenecks

Databricks launches copy-on-write database branching in Lakehouse, enabling developers to instantly create production-scale branches at negligible cost, eliminating long-standing productivity bottlenecks....
Can Enterprise AI Agents Deliver Value Without Breaking Governance and Trust?
May 30, 2026

Can Enterprise AI Agents Deliver Value Without Breaking Governance and Trust?

Enterprise leaders are scaling agentic AI, but 55% struggle with reliability and hallucination management. Futurum's research reveals five governance practices separating successful deployments from risky ones....
Anthropic's $65B Raise: Can Claude's Enterprise Surge Justify a $965B Valuation?
May 30, 2026

Anthropic’s $65B Raise: Can Claude’s Enterprise Surge Justify a $965B Valuation?

Anthropic's $965B valuation, driven by Claude's enterprise success and $47B revenue run rate, faces scrutiny over sustainability amid rising competition and tightening AI budgets....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

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If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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