Category: Enterprise Software & Digital Workflows

Model Context Protocol Is the New Control Point in AI
June 2, 2025

MCP Is the New Control Point in AI—Are CIOs Ready for the Lock-In Battle?

Dion Hinchcliffe, VP of CIO Insights at Futurum, shares why the Model Context Protocol is fast becoming a strategic control point for enterprise AI, including what CIOs must weigh as...
Pure Storage Earnings: Q1 FY2026 Revenue Hits $778.5 Million, Up 12% Amid Strong Subscription Growth
June 2, 2025

Pure Storage Earnings: Q1 FY2026 Revenue Hits $778.5 Million, Up 12% Amid Strong Subscription Growth

Futurum analyzes Pure Storage's strong Q1 FY26 earnings, which reached $778.5 million, up 12%. Robust subscription growth and AI-focused innovations underscore Pure's momentum in enterprise storage....
WalkMe Highlighted as Core Element of SAP’s Digital Transformation Strategy
May 28, 2025

WalkMe Highlighted as Core Element of SAP’s Digital Transformation Strategy

Keith Kirkpatrick, Research Director with Futurum, shares his insights on SAP’s integration of WalkMe as part of the company’s core strategy for enabling digital transformation, and discusses the challenge it...
Workday Q1 FY 2026 Delivers Strong Profitability Despite Macro Pressures
May 27, 2025

Workday Q1 FY 2026 Delivers Strong Profitability Despite Macro Pressures

Keith Kirkpatrick, Research Director at Futurum, examines Workday’s Q1 FY 2026 results, spotlighting accelerating AI adoption, partner-driven growth, and platform expansion across customer tiers and global markets....
SAP Polishes and Reinforces its AI Strategy at Sapphire
May 23, 2025

SAP Polishes and Reinforces Its AI Strategy at Sapphire

Futurum's Keith Kirkpatrick and Brad Shimmin share their insights on SAP’s annual Sapphire event, and discuss how the company’s revamped strategy helps to redefine the company in the age of...
Is Zendesk’s AI Voice Expansion Enough to Disrupt the Contact Center Market?
May 23, 2025

Is Zendesk’s AI Voice Expansion Enough to Disrupt the Contact Center Market?

Keith Kirkpatrick, Research Director at Futurum, explores Zendesk’s completed acquisition of Local Measure and what it means for enterprise contact centers and AI voice deployment....
Driving AI Infrastructure: Innovations from Dell and Broadcom - Six Five On The Road
May 22, 2025

Driving AI Infrastructure: Innovations from Dell and Broadcom – Six Five On The Road

David Schmidt and Jas Tremblay join us to share insights on shaping the future of AI infrastructure with Dell's and Broadcom's latest innovations. They delve into PCIe technology, AI server...
SMB Modernization: What’s Dell Technologies Doing to Support AI Growth - Six Five Media at Dell Technologies World
May 21, 2025

SMB Modernization: What’s Dell Technologies Doing to Support AI Growth – Six Five Media at Dell Technologies World

Erik Day and Jillian Mansolf from Dell Technologies join us to share insights on democratizing AI for SMBs, challenging the notion that AI is only for large enterprises and showcasing...
Powering the Future of Work: Dell Tech & Glean’s AI Collaboration - Six Five On The Road
May 21, 2025

Powering the Future of Work: Dell Tech & Glean’s AI Collaboration – Six Five On The Road

Sam Grocott from Dell Technologies and Jay Philip from Glean join to shed light on their AI-enabled collaboration aimed at transforming the future of work....
The Role of Services in Enabling AI & Driving Customer Value - Six Five On The Road
May 20, 2025

The Role of Services in Enabling AI & Driving Customer Value – Six Five On The Road

Doug Schmitt, CIO and President at Dell, explores Dell Tech's AI-driven transformation and the evolving Services portfolio on this Six Five episode....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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