Category: Enterprise Software & Digital Workflows

Microsoft Introduces New Agents and Benchmarks for Dynamics 365
October 29, 2025

Microsoft Introduces New Agents and Benchmarks for Dynamics 365

Keith Kirkpatrick, Research Director at Futurum, shares his insights on Microsoft's new Dynamics 365 agents, which aim to transform business applications from systems of record to systems of action....
IBM Q3 FY 2025 Revenue Beat, Margin Expansion, AI, and Z Tailwinds
October 27, 2025

IBM Q3 FY 2025: Revenue Beat, Margin Expansion, AI, and Z Tailwinds

Futurum Research at Futurum dives into IBM’s Q3 FY 2025 results. Expanded operating margins, advanced AI, and z17‑driven growth, with bookings and ARR, position the company for continued leverage into...
SAP Q3 FY 2025: Cloud ERP Momentum And Margin Expansion
October 24, 2025

SAP Q3 FY 2025: Cloud ERP Momentum And Margin Expansion

Futurum Research examines SAP’s Q3 2025 results, highlighting Cloud ERP momentum, rising cloud margins, and AI- and data-led suite expansion amid FX and deal timing headwinds....
Dreamforce Highlights Agentic Enterprise Messaging and Strategy for Salesforce
October 22, 2025

Dreamforce Highlights Agentic Enterprise Messaging and Strategy for Salesforce

Keith Kirkpatrick and Nick Patience at Futurum share their insights on the latest news coming out of Dreamforce, and discuss the steps Salesforce must take to execute on its Agentic...
The Importance of Strategic Portfolio Management and Data-Driven Planning for Modern Enterprises
October 21, 2025

The Importance of Strategic Portfolio Management and Data-Driven Planning for Modern Enterprises

In our latest Market Report, The Importance of Strategic Portfolio Management and Data-Driven Planning for Modern Enterprises, developed in partnership with IBM, Futurum Research examines how enterprises are using modern...
Oracle AI World Announcements Put AI Front and Center
October 20, 2025

Oracle AI World Announcements Put AI Front and Center

Keith Kirkpatrick, Research Director at Futurum shares his insights on the enterprise software announcements from Oracle’s AI World, and discusses the new features and strategies it is using to drive...
AgentOps: AI Agents Take Command of Workflow Automation
October 20, 2025

AgentOps: AI Agents Take Command of Workflow Automation

Mitch Ashley, VP & Practice Lead of Software Lifecycle Engineering at Futurum, shares his insights on how AI agents are overtaking rule-based workflow tools. AgentOps emerges as the discipline for...
Can Google Gemini Enterprise Unlock the Front Door for Business AI?
October 10, 2025

Can Google Gemini Enterprise Unlock the Front Door for Business AI?

Nick Patience, AI Platforms Practice Lead at Futurum shares his insights on the launch of Google Gemini Enterprise, an all-in-one AI platform aimed at democratizing workflow automation and providing a...
The Autonomous Enterprise: The Essential Foundations for Agentic Platforms
October 10, 2025

The Autonomous Enterprise: The Essential Foundations for Agentic Platforms

In our latest Research Brief, The Autonomous Enterprise: The Essential Foundations for Agentic Platforms, developed in collaboration with Google Cloud, The Futurum Group outlines the shift from command-based AI to...
NetSuite Accelerates AI Adoption with SuiteWorld 2025 Announcements
October 10, 2025

NetSuite Accelerates AI Adoption with SuiteWorld 2025 Announcements

Keith Kirkpatrick, Research Director with Futurum, covers SuiteWorld 25, and discusses the key platform, AI, and partnership announcements and their relative impact on customers and the mid-market ERP sector....
Balancing AI Goals and Core Strengths: Twilio’s Customer Engagement Platform
October 3, 2025

Balancing AI Goals and Core Strengths: Twilio’s Customer Engagement Platform

Keith Kirkpatrick and Mitch Ashley with Futurum share insights on Twilio’s shift to a unified customer engagement platform, its pragmatic AI strategy, and the company’s challenge of winning mindshare while...
Is Microsoft 365 Copilot Agent Mode Ready to Rival Human Accuracy?
October 2, 2025

Is Microsoft 365 Copilot Agent Mode Ready to Rival Human Accuracy?

Nick Patience, VP and AI Practice Lead at Futurum shares his insights on Microsoft 365 Copilot Agent Mode, exploring how new agentic features in Excel, Word, and Copilot chat are...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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