Category: Enterprise Software & Digital Workflows

digital banking
February 16, 2022

NAB Case Study: Supporting Interactions Through Digital Messaging

February 14, 2022

Poly Q3 FY2022 Earnings Mixed, Revenue Falls Due to Continuing Supply Chain Challenges

Futurum analyst Todd R. Weiss dives into Poly’s Q3 FY2022 earnings performance and shares the company’s innovative move to fight supply chain challenges....
February 13, 2022

Zendesk Fields Takeover Advances Amid Announcing Impressive Q4 Earnings

Futurum’s Daniel Newman dives into the recent news that Zendesk has rejected several takeover advances from private equity firms. He also offers insight on the recently announced Q4 and FY21...
February 11, 2022

Notable CX Acquisitions and Fresh Funding in the First Week of February

February 11, 2022

Priya Vijayarajendran to Join ASAPP as Chief Technology Officer

February 11, 2022

Making Markets EP25: Poly CEO Dave Shull on Q3, Supply Chain Strain, Service Pivots and The Future of Collaboration

Making Markets EP25: Poly CEO Dave Shull on Q3, Supply Chain Strain, Service Pivots and The Future of Collaboration. A new Making Markets episode with Daniel Newman....
February 11, 2022

Oracle Extends Partnership with Red Bull Racing to Bring Next Level Innovation to Formula One

Futurum’s principal analyst Daniel Newman explores the expanded partnership between Oracle and Red Bull Racing. He offers insights into the details of the partnership and how this will impact the...
February 9, 2022

Qualcomm and Ferrari Enter Strategic Collaboration

Qualcomm and Ferrari announced a strategic technology collaboration that will take the automotive manufacturer into the next phase of its digital transformation. Futurum’s principal analyst Daniel Newman breaks down the...
February 8, 2022

Companies Join Forces to Partner on CX Initiatives

February 3, 2022

SAP Q4 and Full-Year 2021 Financial Results

February 3, 2022

ServiceNow Earnings Points to Strong Year Ahead

February 2, 2022

Managing Surges in CX Inquiry Demand

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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