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Category: Enterprise Software & Digital Workflows

February 25, 2022

MWC 2022: Dell Intros New Open Telco Solutions and Works with Marvell to Spur Open RAN

Dell Technologies introduces new telco solutions and services, including Dell Telecom Multi-Cloud Foundation and Dell Open RAN Accelerator, to strengthen the open telecom ecosystem cause and CSP transitions toward open,...
February 25, 2022

Five9 Q4 2021 Revenue Hits Record $173.6M, Shows Growing Traction for Cloud Contact Center Services

Futurum’s Daniel Newman and Todd R. Weiss cover Five9 Q4 2021 earnings. The company hits a record $173.6 million, illustrating the growing power of cloud services, especially in the contact...
February 24, 2022

Cisco Posts Solid Q2 Results

The Six Five team discusses Cisco's Q2 earnings results....
February 24, 2022

Rakuten Selects Qualcomm to Commercialize Massive MIMO Radio Unit and Distributed Unit (DU) for Next Generation 5G Mobile Infrastructure – Futurum Tech Webcast Interview Series

In this special episode of the Futurum Tech Webcast — Interview Series, Futurum's Daniel Newman talks with Rakuten Symphony’s Tareq Amin and Qualcomm’s Durga Malladi about their new partnership....
February 22, 2022

Rebellions, Rejections, and Solving Security in the Hybrid World of Work – Futurum Tech Webcast Interview Series

In this special episode of the Futurum Tech Webcast — Interview Series, Futurum's Daniel Newman talks with HP’s Joanna McDaniel Burkey about solving security in the hybrid work world....
Contact center agent
February 22, 2022

Essential Contact Center Agent Skills

Healthcare contact center
February 21, 2022

The Role of Contact Centers in Improving Patient Experiences in 2022

customer wins
February 21, 2022

Companies Seek Out CX Expertise for All Things Customer

February 18, 2022

WalkMe Q4 Full and Year 2021 Earnings Report Sees Q4 Revenue Increase 37% as Subscription Revenue Rises 39%

Futurum Analysts Shelly Kramer and Todd R. Weiss cover WalkMe’s latest earnings report for Q4 2021 and FY2021, analyzing WalkMe’s results following a pivot to an enterprise focus and how...
February 17, 2022

Cisco Pivots to Software and Posts Solid Q2 Results

Futurum principal analyst Daniel Newman provides his take on the Q2 earnings of Cisco. Under Chuck Robbins’ leadership, the company is making a strategic pivot to become a more software-focused...
digital banking
February 16, 2022

NAB Case Study: Supporting Interactions Through Digital Messaging

February 14, 2022

Poly Q3 FY2022 Earnings Mixed, Revenue Falls Due to Continuing Supply Chain Challenges

Futurum analyst Todd R. Weiss dives into Poly’s Q3 FY2022 earnings performance and shares the company’s innovative move to fight supply chain challenges....

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