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Category: Enterprise Software, & Digital Workflows

Daniel Newman

Zoom’s Zoomtopia 2021 Event

Daniel Newman

Zoomtopia, Cisco Investor Day, Oracle Earnings, New Poly Solutions, Apple’s Boring Tech – The Six Five Webcast

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the tech news stories that made headlines this week including Zoomtopia and Poly's announcement, Cisco's recent Investor's Event, earnings report from Oracle, and more topics you won't want to miss.
Daniel Newman

Managing App Sprawl in the Workplace – Futurum Tech Webcast Interview Series

In this new episode of the Futurum Tech Webcast – Interview Series, Futurum co-founder Daniel Newman talks with WalkMe’s Chief Revenue Officer Shane Orlick about the expansion of digital adoption platforms and WalkMe’s growth in the last year.
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Sue Marek

COVID-19 Forces Telecom Operators to Adapt Their Customer Service Operations

From touchless retail to remote customer service, telecom operators are evolving their CX tools to adapt to the ongoing demands of the pandemic
Alex Gaw

ASAPP Report: Why Turnover of US Contact Center Agents Is So High

Up to 40% of Agents Leave Their Jobs Each Year, Impacting CX
Daniel Newman

Making Markets EP6: Earnings and Investor Day Updates Week Ending September 17, 2021 — Oracle, Cisco

On this episode of The Making Markets podcast, host Daniel Newman shares his insights on earnings and Investor Day updates from Oracle and Cisco.
Alex Gaw

Growth Equity Firm Volition Capital Adopts No-Code Platform from Creatio

Creatio’s Core CRM Platform Replaces Volition’s Legacy System
Keith Kirkpatrick

Delivering a Great B2B Customer Experience

Alex Gaw

Alvaria Announces Two New Application Suites for the Enterprise

CX Suite and EX Suite Form Part of Alvaria Enterprise Contact Center Portfolio
Daniel Newman

Zoom Puts Another $30 Million Behind Neat

Daniel Newman

Cisco Webex Partners with Google Meet

Daniel Newman

Poly Announces New Video Conferencing Tools at Zoomtopia 2021

Futurum’s Principal Analyst Daniel Newman breaks down the Poly’s announcement from Zoomtopia 2021 including the new video conferencing tools Poly Studio X70 and Poly Studio E70. He also examines how this announcement solidifies Poly’s positioning as a leader in providing technology that enables hybrid work.
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