Category: Enterprise Software & Digital Workflows

Microsoft’s Viva Sales, Copilot Driving Productivity Gains for Sales Professionals
July 12, 2023

Microsoft’s Viva Sales, Copilot Driving Productivity Gains for Sales Professionals

Keith Kirkpatrick, Research Director at The Futurum Group covers the internal usage of Microsoft Viva Sales, a generative AI-infused tool aimed at driving productivity gains among sales professionals, and discusses...
Study Generative AI Is Most Helpful to Less-Skilled Contact Center Workers
July 10, 2023

Study: Generative AI Is Most Helpful to Less-Skilled Contact Center Workers

Keith Kirkpatrick, Research Director at The Futurum Group, covers the results of an MIT Sloan/Stanford University study that found generative AI is most helpful to less-skilled contact center workers, and...
July 7, 2023

Thank You For Requesting a Futurum Group Report

Webex Expands US Federal Government Contact Center and Calling Offerings
July 5, 2023

Webex Expands US Federal Government Contact Center and Calling Offerings

Keith Kirkpatrick, Research Director at The Futurum Group, covers Cisco’s announcement that Webex Contact Center for Government has gained FedRAMP authorization, and highlights the value of non-federal government agencies selecting...
NVIDIA Snowflake
July 5, 2023

NVIDIA & Snowflake

The Six Five team discusses the NVIDIA-Snowflake partnership....
Qualcomm and Sony Agree to Leverage Snapdragon to Power Smartphones
July 3, 2023

Qualcomm and Sony Agree to Leverage Snapdragon to Power Smartphones

Futurum industry analyst, Michael Diamond looks at the continued partnership between Qualcomm and Sony, using Qualcomm’s Snapdragon Mobile Platform for Sony’s premium and mid-tier devices....
Verint Launches Enterprise Experience Management
July 3, 2023

Verint Launches Enterprise Experience Management

Sherril Hanson, Senior Analyst at The Futurum Group, covers the launch of Verint’s Enterprise Experience Management and covers the aggressive roadmap for future capabilities....
ServiceNow, Cognizant Team to Push AI Innovation
July 3, 2023

ServiceNow, Cognizant Team to Push AI Innovation

Mark Beccue, Research Director at The Futurum Group examines ServiceNow and Cognizant’s new partnership to push AI innovation. The piece explores how the partnership is another sign of a larger...
June 27, 2023

Oracle Generative AI Capabilities with Cohere

The Six Five Team discusses Oracle Generative AI Capabilities with Cohere....
Adobe Earnings
June 27, 2023

Adobe Earnings

The Six Five Team discusses Adobe Earnings for Q2 2023....
June 27, 2023

MongoDB Local NYC 2023

The Six Five team discusses MongoDB Local NYC 2023....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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