Category: Ecosystems, Channels, & Marketplaces

Shopify Canvas: Agentic AI Collapses the Custom Store Barrier
October 2, 2026

Shopify Canvas: Agentic AI Collapses the Custom Store Barrier

Shopify's Canvas platform uses agentic AI to let merchants co-build fully customized online stores with Sidekick in 20 minutes, dramatically compressing the traditional two-week developer timeline....
Calian Exits U.S. Commercial IT to Double Down on Defense and Space
October 2, 2026

Calian Exits U.S. Commercial IT to Double Down on Defense and Space

Calian Group sold its Houston IT business to Trace3 for CAD $43 million, exiting generalist services to focus on higher-margin defense, space, healthcare, and critical infrastructure....
By Light's NATO Sprint 3 Bid Tests Defense-Grade SLE Convergence
October 2, 2026

By Light's NATO Sprint 3 Bid Tests Defense-Grade SLE Convergence

By Light Professional IT Services leads Team CATALYST to NATO's Next Generation Modelling and Simulation Programme Sprint 3, demonstrating how agile frameworks and defense-grade engineering transform multinational defense procurement....
Miro MCP Hits 16M Calls: AI Collaboration Goes Cross-Functional
October 1, 2026

Miro MCP Hits 16M Calls: AI Collaboration Goes Cross-Functional

Keith Kirkpatrick, Vice President, Research, at Futurum, Miro's MCP server exceeded 16 million calls since February 2026, with usage doubling since May and cross-functional adoption now outpacing engineering roles....
Salesforce Bets on AI Simulation to Defend CRM Dominance
October 1, 2026

Salesforce Bets on AI Simulation to Defend CRM Dominance

Salesforce's acquisition of Listen Labs embeds Agentic AI directly into its cloud platforms, enabling autonomous research agents and digital twins to compress customer research cycles from months to days across...
SAS Bets on Partner Expertise to Close Its AI Go-to-Market Gap
October 1, 2026

SAS Bets on Partner Expertise to Close Its AI Go-to-Market Gap

SAS names Casey McGee as Executive Vice President and Chief Sales Officer to address documented weaknesses in go-to-market execution and ecosystem alignment, positioning the company to compete in the rapidly...
Can Platform Copilot Close the ServiceNow Implementation Gap?
September 30, 2026

Can Platform Copilot Close the ServiceNow Implementation Gap?

Dyna Software launches Platform Copilot, the first AI-engineered outcome generation platform for ServiceNow, directly addressing enterprise buyers' top budget blockers: faster time-to-value and improved integration capabilities....
SCSK and Vector Bet on Edge ECU Co-Creation to Win SDV Software
September 30, 2026

SCSK and Vector Bet on Edge ECU Co-Creation to Win SDV Software

SCSK and Vector Informatik partnered to create an integrated edge ECU software platform reducing development effort by 50–80%, positioning SCSK as a cross-border automotive software ecosystem integrator....
Sierra Joins OpenAI Marketplace: A Distribution Play for Enterprise AI Agents
September 30, 2026

Sierra Joins OpenAI Marketplace: A Distribution Play for Enterprise AI Agents

Sierra joined OpenAI's B2B Marketplace as a launch partner, enabling enterprises to apply existing commitments toward AI agent deployments with outcomes-based pricing for customer support....
Meta Makes Pitch to Enterprises With Consumer-Grade Trust
September 29, 2026

Meta Makes Pitch to Enterprises With Consumer-Grade Trust

Keith Kirkpatrick, Vice President, Research, at Futurum, Meta's enterprise AI platform launch faces adoption hurdles as consumer trust challenges threaten to undermine procurement team confidence....
Entelgy Names Global MD to Unify AI-Led International Push
September 29, 2026

Entelgy Names Global MD to Unify AI-Led International Push

Entelgy appointed Jokin Ariceta as Global Managing Director to unify its AI-led international expansion across Spain, Latin America, and the U.S., capitalizing on surging demand for AI consulting services....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.