Category: CIO & Technology Buyers

September 30, 2021

Faster than Fast – Oracle Introduces Exadata X9M Portfolio

September 30, 2021

The CX Market Ecosystem

This Dash Research Market Ecosystem Infographic provides an overarching view of the CX vendor ecosystems for both Customer Facing and Operations/Back Office, in addition to the Employee Experience ecosystem....
September 29, 2021

HPE GreenLake Meets Growing Ecosystem Demand for Cloud Data Protection and Unified Analytics

HPE introduces new cloud services, such as HPE GreenLake for analytics and HPE GreenLake for data protection, to augment the HPE GreenLake edge-to-cloud platform. Futurum’s Ron Westfall examines why the...
September 29, 2021

Dell Technologies Investor Day

September 29, 2021

The Amazon Climate Pledge 2 Years Later

September 29, 2021

The Recent Surface Event

Consumer attitudes about AI and CX
September 29, 2021

Reinvention Through M&A: Three Ireland’s Digital-led Approach to Achieve the Ultimate Seamless Omnichannel CX

September 28, 2021

Oracle Exadata X9M Shellacs AWS and Azure with Latency, Throughput, and Cost Breakthroughs

Oracle launches Exadata Cloud@Customer X9M swiftly providing the OLTP I/O latency and analytics throughput advantages that vastly eclipse both the public cloud AWS RDS and Azure SQL offerings. Futurum’s Ron...
CX Wins by Amdocs, Perficient, Tattle, Semos Cloud, and Calabrio
September 27, 2021

Amdocs’ DigitalONE Solution for Communications Service Providers

September 26, 2021

The Retail Customer Journey

This Dash Research Infographic examines the various steps in a Retail Customer Journey, from the 'Need to Purchase' to eventual 'Repeat Purchase."...
September 24, 2021

Vodafone Sustainability Report Finds 5G and IoT Ready to Move UK to Net Zero Emissions

September 24, 2021

Orange Selects Amdocs as the Monetization Engine for Its 5G Experimental Network

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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