Category: AI Platforms

Google Returns to the Frontier With Gemini 4 Argon
October 1, 2026

Google Returns to the Frontier With Gemini 4 Argon

Futurum’s Nick Patience and Fernando Montenegro share their insights on Gemini 4 Argon, Google’s new frontier model, and what its defender-first release means for enterprises and security vendors....
Miro MCP Hits 16M Calls: AI Collaboration Goes Cross-Functional
October 1, 2026

Miro MCP Hits 16M Calls: AI Collaboration Goes Cross-Functional

Keith Kirkpatrick, Vice President, Research, at Futurum, Miro's MCP server exceeded 16 million calls since February 2026, with usage doubling since May and cross-functional adoption now outpacing engineering roles....
Salesforce Bets on AI Simulation to Defend CRM Dominance
October 1, 2026

Salesforce Bets on AI Simulation to Defend CRM Dominance

Salesforce's acquisition of Listen Labs embeds Agentic AI directly into its cloud platforms, enabling autonomous research agents and digital twins to compress customer research cycles from months to days across...
Oracle Nexus Adds Agents to Financial Crime Investigations
October 1, 2026

Oracle Nexus Adds Agents to Financial Crime Investigations

Keith Kirkpatrick, Research Director at The Futurum Group shares insights on Oracle Nexus, human oversight in financial crime investigations, and the need to demonstrate operational results....
OpenAI Moves Up the Stack and Competes With the Platforms It Powers
October 1, 2026

OpenAI Moves Up the Stack and Competes With the Platforms It Powers

Futurum Research’s Mitch Ashley, Nick Patience, and Vikram Rothnam examine how OpenAI used DevDay 2026 to move up the stack, claiming the work surface, the agent runtime, and the pricing...
SAS Bets on Partner Expertise to Close Its AI Go-to-Market Gap
October 1, 2026

SAS Bets on Partner Expertise to Close Its AI Go-to-Market Gap

SAS names Casey McGee as Executive Vice President and Chief Sales Officer to address documented weaknesses in go-to-market execution and ecosystem alignment, positioning the company to compete in the rapidly...
Why Enterprise AI Budgets Keep Growing Despite AI Safety Pledges
September 30, 2026

Why Enterprise AI Budgets Keep Growing Despite AI Safety Pledges

ETR data suggest Anthropic and OpenAI's pacing pledges function as competitive distance-setting more than proven risk mitigation, and it hasn't cost either lab a dollar in enterprise spend. Keyphrase: frontier...
Can Platform Copilot Close the ServiceNow Implementation Gap?
September 30, 2026

Can Platform Copilot Close the ServiceNow Implementation Gap?

Dyna Software launches Platform Copilot, the first AI-engineered outcome generation platform for ServiceNow, directly addressing enterprise buyers' top budget blockers: faster time-to-value and improved integration capabilities....
NetApp Novus, PEAK:AIO and NetApp's Two-Market AI Strategy
September 30, 2026

NetApp Novus, PEAK:AIO and NetApp’s Two-Market AI Strategy

Nick Patience and Mitch Ashley, VPs and Practice Leads at Futurum, share their insights on NetApp Novus, the planned PEAK:AIO acquisition, and how NetApp is targeting AI factories and the...
Oracle Fusion Claw: From AI Assistance to Governed Autonomous Execution
September 30, 2026

Oracle Fusion Claw: From AI Assistance to Governed Autonomous Execution

Oracle's Fusion Claw runtime merges advanced AI reasoning with deterministic computation, powering 25 new applications across finance, HR, supply chain, and sales to meet enterprise demand for autonomous agents....
When AI Is Everywhere, Data Becomes the Differentiator
September 30, 2026

When AI Is Everywhere, Data Becomes the Differentiator

In our latest Thought Leadership Brief, When AI Is Everywhere, Data Becomes the Differentiator, completed in partnership with Oracle, Futurum Research examines why industry-specific AI requires industry-specific data and how...
Sierra Joins OpenAI Marketplace: A Distribution Play for Enterprise AI Agents
September 30, 2026

Sierra Joins OpenAI Marketplace: A Distribution Play for Enterprise AI Agents

Sierra joined OpenAI's B2B Marketplace as a launch partner, enabling enterprises to apply existing commitments toward AI agent deployments with outcomes-based pricing for customer support....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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