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Author: Sherril Hanson

Sherril Hanson

ActionIQ Launches Industry-First Fully Integrated Real-Time Customer Experience Solution

Sherril Hanson

Algonomy and Pizza Hut Indonesia Elevate Partnership to Serve up Hyper Personalized Digital Customer Experiences

Sherril Hanson

Travel & Hospitality Sector Turns to Self-Service

IVR and AI Technologies to Increase Efficiencies and Smooth Out Frictions
Sherril Hanson

Vonage Virtual Convo Event to Highlight How APAC Businesses Can Drive Customer Engagement Through Technology

Sherril Hanson

Smart Communications and Guidewire Surpass 100 Mutual Customers

Over 100 Property & Casualty insurers have chosen the combination of Smart Communications and Guidewire to deliver cloud-based customer conversations
Sherril Hanson

UJET Continues to Grow C-Suite With the Addition of Tom Puorro as Chief Business Officer

Seasoned Poly and Cisco Executive Joins Rapidly Growing, Disruptive Contact Center Team to Accelerate and Strengthen Strategic Relationships
Sherril Hanson

SkyPoint Cloud announces launch of SkyPoint Predict – predictive customer data insights product

AI-powered profile enrichment unlocks new value for consumer and healthcare brands
Sherril Hanson

Haptik Partners with Weefer Indonesia to Transform Customer Experience for ASEAN Enterprises

Partnership to enable enterprises to leverage Haptik’s Customer Experience Platform for amplified engagement, increased conversions, and delightful support
Sherril Hanson

Haptik launches new self-serve Enterprise CX Platform to enable Conversational AI solutions in less than 7 days

Sherril Hanson

Salesforce and DocuSign Team Up to Enable Contract Collaboration Through Slack, Help Drive Customer Revenue, and Create Digital-First Customer Experiences

Sherril Hanson

Doxim Positioned as a Leader on 2021 Aspire CCM-CXM Service Provider Leaderboard

Doxim has been recognized as leading CCM service provider on the Aspire CCM-CXM Service Provider Leaderboard, and ranked as the dominant player for several industries
Sherril Hanson

SAP and Qualtrics Launch Concur® Experience Optimizer

Industry-First Solution Helps Companies Redesign Travel and Expense Programs Using Employee Sentiment Data
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