Author: Sherril Hanson

Gifting, Data Visualizations, Feedback Tools, and ERG Management Are Highlighted
Interest in Employee Experience is Growing and Urgent, as Companies Race to Keep Their Best Employees
Research Points to Customer Satisfaction Issues and Ineffective Personalization
Enhancements to Insights and Feedback Solutions Continue to Roll Out at a Fast Pace
Identifying Key Indicators from Customer Feedback that Will Move the Needle on Customer Satisfaction and Retention
Private Equity Firm’s Majority Investment Will Accelerate Growth Across a Variety of Initiatives
LumApps and Quantum Workplace Also Introduce New EX Solutions
Agreements Deepen Product Capabilities and Sales Reach
Focus on Employee Experience Is Accelerating with Meaningful Commitments
Employee Experience ID and Social Connect Broaden Views of Employees and Customers
Data Points to the Need for Recognition, Flexibility, Well-Being, Feedback Opportunities, and Training
Company Claims to Now Be the Largest Experience-Focused Company in Latin America

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