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Author:
Sherril Hanson
June 2, 2022
Sherril Hanson
Industry News
New EX Products: Cezanne HR, WeSpire, Workhuman, and Others
Gifting, Data Visualizations, Feedback Tools, and ERG Management Are Highlighted
Employee Experience
June 1, 2022
Sherril Hanson
Industry News
Five Questions with Ozkan Demir, CEO of Pisano
Interest in Employee Experience is Growing and Urgent, as Companies Race to Keep Their Best Employees
Customer Experience
,
Employee Experience
May 28, 2022
Sherril Hanson
Industry News
Redpoint Global Finds Room for Improvement in Travel Personalization
Research Points to Customer Satisfaction Issues and Ineffective Personalization
Personalization
May 27, 2022
Sherril Hanson
Industry News
New Products, Features Offered by Alida, InMoment, SMG, Qualtrics, Momentive
Enhancements to Insights and Feedback Solutions Continue to Roll Out at a Fast Pace
Customer Experience
May 24, 2022
Sherril Hanson
Industry News
Taming Customer Feedback Data into Insights and Action
Identifying Key Indicators from Customer Feedback that Will Move the Needle on Customer Satisfaction and Retention
Customer Experience
,
Data Analytics
May 20, 2022
Sherril Hanson
Industry News
Alchemer Boosted by Significant KKR Investment
Private Equity Firm’s Majority Investment Will Accelerate Growth Across a Variety of Initiatives
Customer Experience
May 19, 2022
Sherril Hanson
Industry News
Microsoft Viva Goals Module Highlights a Roundup of New EX Products
LumApps and Quantum Workplace Also Introduce New EX Solutions
Employee Experience
May 13, 2022
Sherril Hanson
Industry News
Partnerships Announced by Qualtrics, InMoment, Inquba, and Alida
Agreements Deepen Product Capabilities and Sales Reach
Customer Experience
May 12, 2022
Sherril Hanson
Industry News
Starbucks and PwC Announce Huge Investments in EX
Focus on Employee Experience Is Accelerating with Meaningful Commitments
Employee Experience
May 4, 2022
Sherril Hanson
Industry News
Qualtrics Launches New Products and Announces a Strong 1Q22
Employee Experience ID and Social Connect Broaden Views of Employees and Customers
Customer Experience
,
Employee Experience
May 3, 2022
Sherril Hanson
Industry News
New EX Research from Harri, Achievers, Gallup, Medallia, and Others
Data Points to the Need for Recognition, Flexibility, Well-Being, Feedback Opportunities, and Training
Employee Experience
April 28, 2022
Sherril Hanson
Industry News
Medallia Bets on Latin American Growth with CXTeam Acquisition
Company Claims to Now Be the Largest Experience-Focused Company in Latin America
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