Author: Sherril Hanson

New ‘Personalized Agent Full Search,’ and Slack connector built on latest innovations from Coveo and Salesforce
New Slack Connector and Chrome Extension to help make relevant content even more discoverable
Capillary’s acquisition of Minneapolis-based company strengthens its ability to deliver hyper-personalized customer loyalty and engagement experiences in an increasingly online world
eGain Knowledge Hub™ fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context
The partnership will help global enterprises nurture and supplement their digital transformation programs, by delivering enhanced customer experience management services
Real-time consumer & market insights inform personalized customer, product, and brand experience
Adds AI and cognitive search processing capabilities to the market’s most powerful digital experience platform, and spurs Sitecore’s ambitious growth plans with its fourth acquisition this year
Integrations Strengthen Prospect and Customer Relationships Through a Data-First Approach for Revenue Teams Using ZoomInfo and Chorus
The two leaders join forces to serve the global market end-to-end — from entrepreneurs & SMBs/growth companies to Enterprises

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