Author: Sherril Hanson

Company Achieves Gender Parity Across its C-Suite
Quadrant Knowledge Solutions Names Verint a Leader for Delivering Predictive Insights, Operational Efficiencies, Self-service Capabilities, and Enhanced Contextual and Hyper-personalized Experiences
Data shows patient loyalty increased despite need for better engagement
At Sitecore Symposium, company shares its plan to help brands capitalize on the cloud to meet increasing consumer content, experience and commerce demands
Aston Martin, Cracker Barrel and UnitingCare Queensland take top honors
Report unveiled on day one of Calabrio Customer Connect (C3) digs into agent wellbeing and shows the key importance of employee-centricity and agent retention as the industry faces “The Great Resignation”
The Signing of Master Distributor Technology Coast Partners Bolsters Sugar’s Market Presence and Commitment in The Region
AI-first HR service delivery solution enables employees to get instant access to HR questions

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