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Artificial Intelligence (AI) & Data Analytics IQ Dashboards

TTEC Launches Two AI Solutions

Our Artificial Intelligence (AI) dashboard has been built from data, insight, and analysis of the major vendors representing the largest market segments. Our lead analyst for AI has over 10 years’ experience as a senior analyst and 6 years’ experience as an expert in AI. The dashboards are built from 42,000 unique data cells. Going far beyond static text-based reports with locked in tables and graphs, Futurum Intelligence puts the control in your hands to dive deep, pull in close to look at segmentation, growth, percentage share, recent and emerging trends, and to pull back and see the entire market landscape. Soon, Copilot will enable ChatGPT4 intelligence to create personalized inquiries, data views, and reports. Filter, slice, and export all data for use within your organization. Sources and methodology are included within every dashboard.

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Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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