Market Insight Report: Retail-Focused Enterprise Applications

Our latest report, Market Insight Report: Retail-Focused Enterprise Applications, identifies and analyzes the key trends impacting enterprise-grade retail industry-focused applications, reviews the key functions and features that are being integrated or incorporated within these applications, and identifies influential vendors operating within the market.
Companies Lose Money, Employees Lose Time Without Digital Adoption

Keith Kirkpatrick and Sherril Hanson at The Futurum Group dig into WalkMe’s State of Digital Adoption Report, which indicates continued challenges in harnessing companies’ technologies, and increased awareness and investment in digital adoption.
Salesforce’s Slack AI Becomes the Latest Generative AI Assistant

Mark Beccue and Keith Kirkpatrick, Research Directors at The Futurum Group, discuss Salesforce’s Slack AI becoming the latest generative AI assistant.
Genpact and ServiceNow to Offer Source-to-Pay Applications

Keith Kirkpatrick, Research Director with The Futurum Group, covers Genpact and ServiceNow’s Source-to-Pay application and discusses why this deal may be a blueprint for others to follow in the enterprise application market.
Enterprising Insights: Episode 12 – Zoho Day 2024 Recap

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, provides a recap of Zoho Day 2024, the SaaS company’s analyst meeting, discussing key highlights and key takeaways from the event.
Zendesk Reveals Improvements to Tymedesk Workforce Management Solution

Keith Kirkpatrick and Sherril Hanson of The Futurum Group cover Tymeshift’s latest product enhancements and discuss how they should help Zendesk meet the needs of larger customers.
Zoho Strategy Melds Social Responsibility, Value, and Functionality

Keith Kirkpatrick, Research Director with The Futurum Group, discusses key insights from Zoho Analyst Day and provides his three takeaways from the event.
ServiceNow Addressing Upskilling Needs with RiseUp with ServiceNow

Keith Kirkpatrick, Research Director with The Futurum Group, discusses the demand for industry-wide technology skills training and highlights how RiseUp with ServiceNow is helping to address those needs.
Enterprising Insights: Episode 11 – Earnings Season and Enterprise Application Usability

Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses several key enterprise application insights from earnings season, and also discusses the issue of enterprise application usability.
ADP Introduces ADP Assist for HR Productivity and Decision Making

Keith Kirkpatrick and Sherril Hanson of The Futurum Group share insights on ADP Assist, a generative AI solution that integrates with ADP’s products across multiple platforms to support HR productivity, decision making, and daily task efficiencies.
OpenText Q2 Revenue Growth Driven by Cloud Services, Customer Support

The Futurum Group’s Steven Dickens and Keith Kirkpatrick share their insights on OpenText’s strong Q2 fiscal 2024 earnings.
Companies and Consumers Focus on Privacy, with Differing Priorities

The Futurum Group’s Keith Kirkpatrick and Krista Macomber cover the results of Cisco’s 2024 Data Privacy Benchmark Study and discuss the steps organizations should take to engender more trust and safety with data and generative AI.
