Author: Craig Durr

HP Introduces New Solutions and PC Accessories That Elevate Hybrid Experiences for Immersive Virtual Meetings, Seamless Collaboration, and Efficient Workspaces
Craig Durr, Research Director at The Futurum Group, examines innovation solutions from HP | Poly, emphasizing their potential to redefine the modern hybrid workspace experience.
At Zoomtopia 2023, Crestron Unveiled New Zoom-Certified Solutions, Including the Videobar 70 and Zoom Phone Appliance
Craig Durr, Research Director at The Futurum Group, highlights Crestron's strategic advancements in workplace collaboration through its latest Zoom-certified solutions.
Acquisition Solidifies Mitel’s Position as a Global Leader in Enterprise Unified Communications and Expands Its Reach Across Multiple Regions and Sectors
Craig Durr, Research Director at The Futurum Group, delves into Mitel's strategic acquisition of Atos Unify, highlighting its potential impact on the global UC landscape.
This report details the worldwide market for group video conferencing endpoints during Q2 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information. The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems) Executive Systems Reference Design Systems (PC-based Room Systems) Bring-Your-Own-Device (BYOD) Room Peripherals
Zoom’s AI Companion Promises To Help Individuals and Teams Improve Productivity, Collaborate Seamlessly, And Express Themselves Better Throughout the Workday
Craig Durr, Research Director at The Futurum Group, provides an in-depth analysis of Zoom's latest offering—AI Companion—and examines its features, data privacy approach, and competitive stance in offering the assistant for free in paid plans.
Product Strategy Shift Is Designed to Avoid Regulatory Scrutiny by the European Commission and Improve Integrated Experiences with Partner Platforms
Craig Durr, Research Director at The Futurum Group, analyzes Microsoft’s strategic move to unbundle Teams from its Office suites in response to regulatory pressures from the European Commission.
Microsoft Launches Multi-Stream IntelliFrame, Enabled by AI and Edge Computing in Intelligent Cameras, and Cloud IntelliFrame, Which Relies on Cloud-Based AI Algorithms
Craig Durr, Research Director at The Futurum Group, delves into Microsoft's latest advancements in intelligent cameras and IntelliFrame technology, exploring how they enhance hybrid meeting experiences in Teams Rooms.
Building experiences to help people foster connections in Microsoft Teams
Craig Durr, Research Director at The Futurum Group, examines the new Microsoft Mesh for Teams feature updates announced at Microsoft’s Build 2023 event including avatars, immersive experiences and custom development. The feature updates aim to combat video fatigue, build stronger relationships in today’s flexible workplace, and increase employee engagement and collaboration.
BlueJeans Retirement Reflects Changes in the Competitive Landscape of Unified Communications Offerings
Craig Durr, Research Director at The Futurum Group, explores the reasons behind Verizon's decision to discontinue BlueJeans, its implications on the UCaaS market, and what it means for Verizon's strategy focusing on mobile-first solutions.
At Google Cloud Next ‘23, Google Shows the Power of Duet AI Within a Google Meet and Google Chat Experience
Craig Durr, Research Director at The Futurum Group, shares his insights on the recent expansion of Google's Duet AI into Google Meet and Google Chat.
It Was a Solid Q2 for Zoom’s Video Conferencing, Cloud Contact Center, and Collaboration Software Products
Todd R. Weiss and Craig Durr, analysts at The Futurum Group, share their insights as video conferencing, cloud contact center, and collaboration vendor Zoom reported that its Q2 FY2024 revenue rose to $1.14 billion, up 3.6% from $1.1 billion YoY.

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