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Zoom’s Changes Cause Confusion on When Data Is Used To Train AI

Zoom’s Changes Cause Confusion on When Data Is Used To Train AI

Craig Durr, Senior Analyst at The Futurum Group, shares his insights on Zoom’s recent updates to its terms of service and the confusion they have caused in the market regarding the training of Zoom’s AI features The note examines the different types of data that Zoom collects, how it is used to train AI features, and how Zoom’s terms of service compare to those of other SaaS companies.

Market SpotCheck: Group Video Conferencing Endpoints – Q1 2023

This report details the worldwide market for group video conferencing endpoints during Q1 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information.

The Futurum Group segments the room video conferencing market into the following product segments: Single-Codec Systems (including Android-based Room Systems), Executive Systems, Reference Design Systems (PC-based Room Systems), Bring-Your-Own-Device (BYOD) Room Peripherals

Shure Introduces MXA902 Integrated Conferencing Ceiling Array, Revolutionizing Audio Solutions for Meeting Rooms

Craig Durr, Senior Analyst at The Futurum Group, covers the introduction of Shure’s MXA902 Integrated Conferencing Ceiling Array and its potential to revolutionize audio solutions in meeting rooms. The research note examines how the MXA902’s advanced features and streamlined deployment can enhance collaboration and provide superior sound quality for organizations embracing hybrid work models.

Workplace Collaboration IQ Dashboards

Workplace Collaboration dashboards focus on Room-based Devices & Services, and Communication Applications & Platforms. Each area has two dashboards. The market data dashboard provides market data in revenue and licenses or devices (whichever is relevant). Five user-selectable filters include Year, Quarter, Region, Country (12), Product, and user selectable switches for Revenue and Units and Actual (3 years back) and Forecast (5 years forward). The total addressable market (TAM) dashboard provides relevant TAM data (e.g. #conference rooms, penetration of TAM) for the addressed market, the unaddressed market, and a digital maturity heat map for the top 12 countries. TAM filters include Region, Country, and Year.

2022 Market Sizing & 5-year Forecast: Room-based Video Conferencing Devices (2023-2027)

This report details the worldwide market for group video conferencing endpoints during Q2 2023. It provides detailed statistics on meeting room endpoint systems. The Futurum Group assembled the analysis by collecting data directly from vendors or deriving estimates using relevant information such as previous shipment reports, data from associated products, in-person briefings, and publicly available information.

The Futurum Group segments the room video conferencing market into the following product segments:

Single-Codec Systems (including Android-based Room Systems)
Executive Systems
Reference Design Systems (PC-based Room Systems)
Bring-Your-Own-Device (BYOD) Room Peripherals

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The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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