Author: Alex Gaw

Also: Bonterra Acquires WeSpire; Databricks Ventures Invests in Catalyst
Partnerships Benefit KDDI, FC Bayern, Camping World, Viasat Brazil, and Rabobank
Partnerships Benefit Prada Group, TCU Financial Credit Union, Great Northern Insulation, Worldwide Flight Services, and Mouser Electronics
Acquired Companies Include Reward Gateway, Lifesize, and Perks Showcase
Topics Cover Contact Center Operations, CX Research, Consumer Preferences on SMBs, App Ratings, and Boosting Contact Center Efficiency
Partnerships Established with Welsh Water, Tata Capital, Randolph-Brooks Federal Credit Union, Ikea Saudi Arabia and Bahrain, and Esquire Financial Holdings
Partners Include Barnardos, First Watch, Shake Shack, TradeStation Securities, and GIG Gulf
App Editing Engine Creates App Experiences, Dispensing with Developer Support
Partnerships Benefit Greenland Travel, Coast Mental Health, LexisNexis, ScS Group Plc, and Children’s Hospital of Orange County
Topics Include B2B, HR and EX, IT and CX, UK Shopper Coupons, and EX Investments
Acquired Companies Include Sideways 6, Gointegro, Simplify360, and Brierley+Partners