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Author:
Alex Gaw
Alex Gaw
June 14, 2023
Industry News
STG, Momentive, Zendesk, and Capillary Tech in M&A and Funding News
Also: Bonterra Acquires WeSpire; Databricks Ventures Invests in Catalyst
Alex Gaw
June 7, 2023
Industry News
CX Customer Wins for Vonage, SAP Emarsys, Twilio, Concentrix Brazil, and Genesys
Partnerships Benefit KDDI, FC Bayern, Camping World, Viasat Brazil, and Rabobank
Alex Gaw
June 5, 2023
Industry News
CX Customer Wins for Oracle, ASAPP Financial, IrisCX, WorkJam, and FullStory
Partnerships Benefit Prada Group, TCU Financial Credit Union, Great Northern Insulation, Worldwide Flight Services, and Mouser Electronics
Semiconductors and Components
Alex Gaw
June 2, 2023
Industry News
CX M&A and Funding News on Edenred, Enghouse, Axim, HelloTeam, and Kustomer
Acquired Companies Include Reward Gateway, Lifesize, and Perks Showcase
Alex Gaw
May 25, 2023
Industry News
New CX Research from Deloitte Digital, UserTesting, Vonage, Alchemer, and Balto
Topics Cover Contact Center Operations, CX Research, Consumer Preferences on SMBs, App Ratings, and Boosting Contact Center Efficiency
Customer Experience
Alex Gaw
May 22, 2023
Industry News
CX Customer Wins for 8×8, MoEngage, eGain, WebEngage, and Salesforce
Partnerships Established with Welsh Water, Tata Capital, Randolph-Brooks Federal Credit Union, Ikea Saudi Arabia and Bahrain, and Esquire Financial Holdings
Alex Gaw
May 15, 2023
Industry News
CX Customer Wins for SugarCRM, goHappy, Qualtrics, Doxim, and MoEngage
Partners Include Barnardos, First Watch, Shake Shack, TradeStation Securities, and GIG Gulf
Alex Gaw
May 10, 2023
Industry News
Airship Launches No-Code App Experience Editor
App Editing Engine Creates App Experiences, Dispensing with Developer Support
Personalization
Alex Gaw
May 4, 2023
Industry News
Customer Wins for Agillic, UKG, FullStory, NICE, and Feedtrail
Partnerships Benefit Greenland Travel, Coast Mental Health, LexisNexis, ScS Group Plc, and Children’s Hospital of Orange County
Alex Gaw
May 4, 2023
Industry News
New Research from Merkle, Conduent, ManageEngine, Airship, and NTT Data
Topics Include B2B, HR and EX, IT and CX, UK Shopper Coupons, and EX Investments
Customer Experience
Alex Gaw
May 2, 2023
Industry News
New Acquisitions for Interact, Edenred, Nextiva, and Capillary; Funding for Savio
Acquired Companies Include Sideways 6, Gointegro, Simplify360, and Brierley+Partners
Unified Communications
,
Workplace Collaboration
Alex Gaw
May 2, 2023
Industry News
Tealium Unveils Consent Integrations for Integration with Market-Leading CMPs
Consent Integrations Ensures Privacy Preferences Are Respected
Customer Data Platform
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