Research

BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain

For today’s communication service providers (CSPs), turning to customer-centric business operations and digital engagement enables them to monetize improved customer experiences and support the necessary business models for future innovations. But for many of these companies that are entrenched in legacy thinking, that is easier said than done. 

The ability to make choices and maximize the value of those choices is key to powering CSP monetization objectives and innovation capacity. Without flexibility, CSPs risk stunting their future choices resulting in reliance on a single cloud provider and limited options for mitigating other cloud initiatives. However, 5G networks and infrastructure are growing rapidly and are ready to provide new revenue opportunities, enabling the digital ecosystem to deliver solutions that benefit everyone. 

Our latest research report, BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain — done in partnership with Ericsson — offers an in depth look at what the current journey that many CSPs are exploring including the key considerations that are driving the BSS-to-cloud journey. We detail our findings informed by the opinions of business and technology leaders from North America and Europe.

In this research report you’ll learn:

  • An overview of the current state of the BSS-to-Cloud journey
  • The role of the current cloud alliance landscape
  • Drivers and barriers to adoption
  • Different mitigation approaches that are currently being employed

In order for CSPs to be more strategically positioned in today’s digital ecosystem, they must prioritize the business values of agility and growth, putting a premium on working with the partners that meet their needs of today, while also providing the flexibility to adjust for the needs of tomorrow. If you’re responsible for driving this journey in your organization, then this research report needs to be on your ‘must read’ list. Download your copy of BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain today.

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Author Information

Daniel is the CEO of The Futurum Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise.

From the leading edge of AI to global technology policy, Daniel makes the connections between business, people and tech that are required for companies to benefit most from their technology investments. Daniel is a top 5 globally ranked industry analyst and his ideas are regularly cited or shared in television appearances by CNBC, Bloomberg, Wall Street Journal and hundreds of other sites around the world.

A 7x Best-Selling Author including his most recent book “Human/Machine.” Daniel is also a Forbes and MarketWatch (Dow Jones) contributor.

An MBA and Former Graduate Adjunct Faculty, Daniel is an Austin Texas transplant after 40 years in Chicago. His speaking takes him around the world each year as he shares his vision of the role technology will play in our future.

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Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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