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CX customer wins and case studies
May 23, 2022

Customer Wins: HappyOrNot, Emplifi, Avtex Solutions, Satisfyd, and 3CLogic

Alchemer funding
May 20, 2022

Alchemer Boosted by Significant KKR Investment

May 20, 2022

Qualtrics Introduces Employee Experience ID and Employee Journey Analytics

Oracle customer experience
May 20, 2022

Oracle Adds Customer Data Platform Functionality to Oracle Service

Retail customer experience
May 20, 2022

Declining Retail Sales Should Not Mean Abandoning CX Efforts

Employee experience product announcements
May 19, 2022

Microsoft Viva Goals Module Highlights a Roundup of New EX Products

May 18, 2022

M&A News: Concentrix, Disqo, AskNicely, All for One Group, and OpenWeb

boutique customer experience
May 17, 2022

Creating a Boutique Experience to Improve CX

customer experience perceptions
May 17, 2022

We Are Working – Really!

Nonprofit customer experience
May 16, 2022

Twilio: Nonprofits Outperform Private Sector in Digital Engagement

Customer loyalty
May 13, 2022

Reducing Customer Effort to Improve CX and Loyalty

May 13, 2022

New CX Research from LiveVox/Omdia, Khoros, Alida, Reltio, and Telus

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