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Archives: News

Customer insights and feedback product launches
October 10, 2022

Partner and Product Launches from Alchemer, QuestionPro, Qualtrics, and Others

CX funding news
October 10, 2022

New Funding Activity for Bloomreach, Klaus, and Ovation

Employee Experience
October 10, 2022

Employee Experience Technology Adoption Is Being Driven by Pandemic Recovery and Workforce Instability

Customer experience surveys and research studies
October 10, 2022

New Research from Merkle, Talkdesk, SAS, IRIS, and Verint

Employee experience research studies
October 7, 2022

EX-Related Research from Aceup, Qualtrics, and isolved

Telecommunications customer feedback
October 5, 2022

Providing Real-Time Feedback to Improve CX

Cloud artificial intelligence
October 5, 2022

Genesys Launches Cloud AI Experience for Customer and Employee Journeys

Pricing and customer experience
October 5, 2022

Using Pricing Strategies to Influence CX

Employee experience product launches
October 4, 2022

LumApps, Nexthink, PlanSource, and Vantage Circle Announce New Features and Products

Employee experience and sustainability
October 4, 2022

Supporting Environmental Causes and Sustainability Is a Key Part of EX

CX customer wins and case studies
October 4, 2022

Customer Wins for Twilio, Freshworks, Medallia, SugarCRM, and Totango

Employee experience for deskless workers
October 3, 2022

5 Questions with Sandra Moran, CMO, WorkForce Software

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