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Archives: News

Closing the loop on customer feedback
November 14, 2022

“We Heard You”… Now What?

Employee Experience research studies
November 10, 2022

EX-Related Research from Workhuman, Compucom, Lattice, Qualtrics, and Others

Frontline employee experience
November 10, 2022

Focus Falls on Frontline Workers

CX acquisitions and funding news
November 9, 2022

New Company Owners: Thoma Bravo, Sunstone Partners, Centre Lane Partners, and Emplifi

Digital interactions with brands
November 7, 2022

Report: Technology Gaps Stop Businesses from Connecting with Customers

Customer Insights and Feedback announcements
November 7, 2022

Insights & Feedback News from Alchemer, Alida, Limeade, Rison Software, and Others

CX customer wins and case studies
November 4, 2022

Customer Wins for Acquia, Centrical, Talkdesk, Spitch, Datalyticx, and NICE

Employee Experience technology
November 4, 2022

Supporting Managers with EX Technology

CX surveys and research studies
November 3, 2022

New Research from Accenture, OPM, Talkwalker and Khoros, Contentsquare, and MoEngage

Contact center product announcements
November 3, 2022

CallMiner, Cisco, Freshworks, and Sytel Unveil Contact Center Products and Partnerships

Movie theater CX survival lessons
November 2, 2022

Applying Survival Lessons Learned from the Movie Theater Industry

CX customer wins and case studies
November 2, 2022

Customer Wins for Adobe, Content Guru, IQVIA, Freshworks, and Mindtree

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