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Archives: News

Customer Data Platform surveys and research studies
January 18, 2023

New Research from Treasure Data, Neustar, Emplifi, Gartner, and Acxiom

Contact Center partnerships and product launches
January 18, 2023

Broadvoice, Genesys, AWS, Google Cloud, and More Announce Contact Center News

Employee Communities
January 17, 2023

Employee Communities Can Be Powerful CX and EX Tools

Employee experience surveys and research studies
January 13, 2023

EX-Related Research from isolved, Reward Gateway, UKG, and WTW

The Futurum Group Acquires Dash Network
January 11, 2023

Dash Network Joins The Futurum Group

CX acquisitions and funding news
January 11, 2023

New Acquisitions by Publicis, Telus International, Alchemer, and Bridgepointe Technologies

Customer data platforms
January 10, 2023

Customer Data Platform News from Acquia, Tealium, Meiro, and Appier

Flexible product returns
January 10, 2023

Providing Flexible Product Returns While Limiting Fraud Opportunities

The Futurum Group Acquires Dash Network
January 10, 2023

The Futurum Group Acquires Dash Network

State of the employee experience market
January 10, 2023

Employee Experience in 2023

Employee experience product announcements
January 9, 2023

EX News from Gloat, Gympass, TaskHuman, Thrive Global, Quantum Workplace, and Workhuman

State of the CX Market
January 3, 2023

The State of CX in 2022

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