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Third quarter revenue grew 62.6% year-over-year to $64.0 million
Overall online retail searches increased by 5.4% during Cyber Weekend 2021 according to Algolia’s retail customer data
Vendor assessment of digital customer care services firms transforming service delivery with automation/AI, cloud/platforms, omnichannel, and self-service
Joint Talkdesk, PCI Pal customer relationships expand to include Air Business, Metabolic Living, Resideo, Scotts, Tucows, and Weekendesk
The CallMiner Conversation Analytics Platform recognized among industry-leading solutions driving contact center and customer experience excellence
Unhappiness Among India’s Customers Carries a Multibillion-Dollar Price Tag
CCW BPO of the Year, TaskUs, and Automation Solution of the Year Finalist, ASAPP, Work to Advance Digital Engagement in First Deal
Employees cite the five core values of trust, humility, grit, candor and care as reasons for the company’s strong work culture
NICE VoC recognized for built-in AI and analytics and real-time actions that help organizations instantly act on customer feedback to drive better customer engagement in Quadrant Knowledge Solutions report
Leading customer data platform’s accolades include Best Company Culture and Best CEO
Google Cloud will help businesses manage Sprinklr’s Unified-CXM platform in a public cloud environment with ease-of-management and low network latency
