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The acquisition of VoxGen will expand Waterfield Tech’s position as the global, go-to conversational AI technology and services partner for clients from mid-market to large enterprise looking to accelerate their CX transformation.
Pindrop’s leading voice authentication and fraud detection technologies that help improve customer security and experience will be available on the Five9 CX Marketplace.
Global shift to remote and hybrid work fuels demand for LumApps’ Employee Experience Platform as company expands leadership team to position for 2022 acceleration
Informatica Helps Consolodate Patient Records While Providing Scale and Speed in Discovering, Understanding, and Validating Millions of Data Assets
Annual independent report benchmarks progress on LGBTQ+ workplace equality
This appointment will advance Aircall’s market leadership in the Cloud Communications industry
Vantage Circle Announces Strategic Partnership with Traffik 360 Vantage Circle, a leading employee engagement solution, announces its official strategic partnership with Traffik 360.
Youngest consumers are most likely to be upset by customer service, and most likely to make purchasing decisions based on values and COVID safety measures
Over three-quarters of respondents do not feel ready to operate in a digital-first world, but only 28% are actively involved in digital skills learning and training
The newly launched programs reinforce company focus on innovation and customer-centric solutions
