The Promise of IoT for CSPs

For the last decade, communication service providers (CSPs) have been especially focused on the Internet of Things (IoT) as a means of alternative revenue streams. CSPs have been trying to become a valuable part of the IoT value chain and want to be viewed as more than just a pipe. What has transpired in the last 10 years has been the building of IoT-specific networks, value-added services such as IoT platform bundles, and strategic partnerships with other players (such as AWS) in the IoT ecosystem.

Our newest market insight report, The Promise of IoT for CSPs offers a look into how CSPs are adapting in their new role in the IoT ecosystem, the impact of the emergence of 5G networks, their own priorities in strategic partnerships, and how we expect the market will evolve over the coming years.

We examine the current ecosystem and the IoT explosion that is likely to come with the next generation of networks. It’s no surprise then that CSPs are changing their priorities for this significant business opportunity. Many are looking to move up the IoT value chain by shifting their value proposition to an IoT ecosystem-driven model. In other words, for CSPs monetization strategies today are no longer focused solely on connectivity.

In this report you’ll learn:

  • A better understanding about the gap between Tier 1 and Tier 2 CSPs
  • The role of 5G in CSP IoT initiatives
  • The challenges posed by 5G regulations
  • Real life examples of value-added services
  • The benefits of strategic partnerships for CSPs

With the IoT boom and what’s ahead with 5G, we are witnessing a major shift in technology. It’s time for CSPs to embrace their new role as the pipe that connects all things. For a complete dive into the IoT and how CSPs are responding to changing network demands, as well as our look at what’s ahead, download your copy of The Promise of IoT for CSPs today.

DOWNLOAD NOW

[futurum_post_newsletter]

 

Author Information

Sarah most recently served as the head of industry research for Oracle. Her experience working as a research director and analyst extends across multiple focus areas including AI, big data and analytics, cloud infrastructure and operations, OSS/BSS, customer experience, IoT, SDN/NFV, mobile enterprise, cable/MSO issues, and managed services. Sarah has also conducted primary research of the retail, banking, financial services, healthcare, higher ed, manufacturing, and insurance industries and her research has been cited by media such as Forbes, U.S. News & World Report, VentureBeat, ReCode, and various trade publications, such as eMarketer and The Financial Brand.

Related Insights
Selling Agent Provenance to the CIO: Entire Changes Who Signs
July 14, 2026

Selling Agent Provenance to the CIO: Entire Changes Who Signs

Futurum stakes a position on Entire's distributed Git launch: agent provenance is the control point, the mirror network is the wedge, and the decision moves to the CIO. The analysis...
FOXTRON's Adoption of Dimensity AX C-X1 Validates MediaTek's Automotive Ambitions
July 13, 2026

FOXTRON’s Adoption of Dimensity AX C-X1 Validates MediaTek’s Automotive Ambitions

Olivier Blanchard, Research Director at The Futurum Group, examines how FOXTRON's adoption of MediaTek's Dimensity AX C-X1 platform moves AI-defined vehicle ambitions from platform development into commercial automotive deployment....
SAP's Flexible Support Overhaul Raises the Stakes for Enterprise Software Loyalty
July 10, 2026

SAP’s Flexible Support Overhaul Raises the Stakes for Enterprise Software Loyalty

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, SAP's flexible support model and customer-centric approach help compete for enterprise loyalty as 74% of enterprises consider...
Can Anthropic's GRAM 'Off Switch' Make Dual-Use AI Safer Without Killing Utility?
July 10, 2026

Can Anthropic’s GRAM ‘Off Switch’ Make Dual-Use AI Safer Without Killing Utility?

Anthropic and AE Studio introduced GRAM, enabling selective removal of sensitive AI capabilities without retraining, potentially addressing privacy and security concerns for organizations adopting generative AI....
Zoom's Platform-Agnostic AI Receptionist Reshapes Telephony Competition
July 10, 2026

Zoom’s Platform-Agnostic AI Receptionist Reshapes Telephony Competition

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Zoom's Virtual Agent Receptionist disrupts legacy phone systems and accelerates enterprise adoption of GenAI-powered customer service solutions....
Exprivia Bets Big on Banking Security: Can Partnership Drive Real Innovation?
July 10, 2026

Exprivia Bets Big on Banking Security: Can Partnership Drive Real Innovation?

Exprivia announced partnership with ABI's WeSec summit as Main Partner, aligning with surging demand for cybersecurity and AI solutions across Italian banking. The move positions the company to capitalize on...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.