Salesforce Q4 2023 Revenues, up 14% YoY

The News: Salesforce recently reported its Fiscal Q4 2023 earnings with the quarter ending on January 31, 2023. Revenues reached $8.38 billion which was up 14 percent on a year-over-year basis and 17 percent in constant currency beating consensus estimates. Read the Press Release from Salesforce.

Salesforce Q4 2023 Revenues, up 14% YoY

Analyst Take: Our viewpoint is simple. Salesforce had an excellent quarter handily beating its guidance and consensus estimates quelling a lot of negative sentiment in the market as renewals helped propel growth. The company also exhibited operating margin improvement and is expected to have continual operating margin accretion by early 2024. The company also increased its share buy-back program from $20 billion versus $10 billion prior which is aggressive.

Here are the Salesforce Q4 2023 results by the numbers:

  • Salesforce Q4 2023 revenue of $8.38 billion, up 14 percent YoY.
  • Subscription and Support revenues were $7.79 billion, up 14 percent YoY.
  • Professional services and other revenues were $0.60, up 19 percent YoY.
  • Non-GAAP operating margins were 29.2 percent, up 1,420 basis points YoY.
  • Non-GAAP diluted earnings per share of $1.68, up 100 percent YoY.
  • Total remaining performance obligation was $48.6 billion, up 11 percent YoY.

For its fiscal year Q1 2024 guidance, the company is projecting its revenues to be in the range of $8.16 billion to $8.18 billion with year-over-year growth of approximately ten percent. For its full year 2024 fiscal guidance, the company’s revenues are expected to be in the range of $34.5 billion and $34.7 billion or approximately a ten percent increase.

Salesforce Q4 2023 Revenue

At a regional level, for Salesforce Q4 2023, the America, representing the bulk of the company’s revenues, grew 15 percent and 14 percent in constant currency. The European region, its second largest region, grew 13 percent year-over-year and 20 percent in constant currency followed by Asia Pacific, which grew 18 percent year-over-year and 30 percent in constant currency.

Q4 FY23 Revenue by Region

Wrapping it up, clearly Salesforce’s Q4 2023 earnings were much better than many expected indicating the company is navigating macroeconomic headwinds and uncertainty much better than many at this time. In fact, many companies are still scrutinizing technology purchases elongating buying cycles as they wait and see how the global economy and instability in Eastern Europe and Asia-Pacific shake-out. Despite these negative market forces, it makes sense that CRM and SFA will continue to be key categories as organizations are doing what they can to stay in close contact with their customer bases for customer centricity strategies.

Our viewpoint of Salesforce is the company is highly committed to its customers and shareholders as evidenced by its sales growth, profitability improvement and aggressive share buy-back program. Notably, the company took aggressive action by optimizing its cost structure in January by reducing its headcount by 10 percent which should also please investors. Thus, we feel the company is on the right track and not afraid to make adjustments as needed to navigate difficult times.

Disclosure: Futurum Research is a research and advisory firm that engages or has engaged in research, analysis, and advisory services with many technology companies, including those mentioned in this article. The author does not hold any equity positions with any company mentioned in this article.

Analysis and opinions expressed herein are specific to the analyst individually and data and other information that might have been provided for validation, not those of Futurum Research as a whole.

Other insights from Futurum Research:

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Author Information

Daniel is the CEO of The Futurum Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise.

From the leading edge of AI to global technology policy, Daniel makes the connections between business, people and tech that are required for companies to benefit most from their technology investments. Daniel is a top 5 globally ranked industry analyst and his ideas are regularly cited or shared in television appearances by CNBC, Bloomberg, Wall Street Journal and hundreds of other sites around the world.

A 7x Best-Selling Author including his most recent book “Human/Machine.” Daniel is also a Forbes and MarketWatch (Dow Jones) contributor.

An MBA and Former Graduate Adjunct Faculty, Daniel is an Austin Texas transplant after 40 years in Chicago. His speaking takes him around the world each year as he shares his vision of the role technology will play in our future.


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