Archives: Insights

On this episode of The Main Scoop, hosts Daniel Newman and Joe Doria Daniel Newman and Joe Doria, CMO of Broadcom Mainframe Software, spend time with Joe Schuler, Vice President at Mastercard, to discuss the future of payments and payment rails.
At Enterprise Connect 2023 held in Orlando this week, Futurum’s Shelly Kramer sat down with Salesforce’s Ryan Nichols, SVP & GM of Contact Center as part of our Futurum Live! From the Show Floor video interview series for a conversation about Salesforce and contact center, delivering on customer experience, and insights on what’s ahead for the industry.
Futurum chief analyst Daniel Newman sits down with thought leaders from Intel and Hugging Face to discuss the compute and ethical issues associated with the use and growth of generative AI.
Futurum’s Shelly Kramer sat down with Salesforce’s Sameer Abhinkar, Director Product Management, Service Cloud Einstein as part of our Futurum Live! From the Show Floor video interview series for a conversation dialing into his keynote session at EC, what’s new in Einstein GPT, some customer use cases, and what customers should be thinking about as they are exploring how to maximize benefits of AI throughout the organization.
Futurum analyst Michael Diamond reviews Microsoft’s release of its State of the Microsoft Cloud Partner Ecosystem update and what it means for Microsoft’s channel partners moving forward, as well as the commitment to turning its 400K partners into a true extension of the company.
Futurum’s Ron Westfall examines how the launch of Vonage AI Acceleration Suite shrewdly syncs and capitalizes on the growing demand across organizations and developers to use AI capabilities that can bolster business outcomes and overall user experiences. The new suite also validates Ericsson’s strategic commitment to increase R&D across Vonage’s UCaaS and CCaaS portfolio assets, with the goal of aiding current mobile operator customers to sell through their own brands.
Futurum’s Shelly Kramer sits down for a chat as part of our Futurum Live! From the Show Floor video series interviews with Zoom Global CIO Gary Sorrentino for a conversation about Zoom’s evolution from app to platform, all things AI, and where Zoom is focused moving forward.
Dave Raffo, senior analyst at Evaluator Group, part of The Futurum Group family of companies, covers news of CTERA personnel changes at the executive level and what this expansion to the executive team means for the future of CTERA.
Krista Macomber, senior analyst at Evaluator Group, part of The Futurum Group family of companies, covers news of IBM’s collaboration with Cohesity to launch its new IBM Storage Defender solution, which includes Cohesity’s data protection.
Futurum principal analyst Daniel Newman and senior analyst Steven Dickens provide their take on the innovation track record of tech powerhouse Broadcom. As the narrative about Broadcom’s innovation credentials swirls in the industry ahead of the VMware acquisition, they look to provide context and look at how Broadcom has driven innovation over the decades.
In this episode of our Live! From the Show Floor video series at Enterprise Connect 2023 in Orlando, Futurum’s Shelly Kramer sits down with Geoff Huang, VP Solutions & Product Marketing for a quick catch-up on Cisco’s many announcements this week, thoughts on AI, as well as some key takeaways from the event.
Futurum analyst Todd R. Weiss explains how generative AI from IBM comes to the Masters Golf Tournament’s app and website for the first time, giving fans AI-generated comments for player video clips of their favorite players during the event, as well as player score predictions powered by AI.

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