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Netigate Launches EX Engage
October 26, 2023

Netigate Launches EX Engage

Sherril Hanson, Senior Analyst at The Futurum Group, shares insights on Netigate’s launch of its Netigate EX Engage solution and speaks with Chief Growth Officer Henrik Ceder about giving employees...
Intradiem Launches Contact Center Agent Attrition Indicator
October 26, 2023

Intradiem Launches Contact Center Agent Attrition Indicator

Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into Intradiem’s new agent attrition predictor that can help assess burnout and offer recommendations....
AWS European Sovereign Cloud
October 26, 2023

AWS European Sovereign Cloud

The Futurum Group’s Steven Dickens discusses the latest from AWS as it looks to address data sovereignty concerns in Europe through the launch of the European Sovereign Cloud....
New Video Capability Brought Into 8x8 Contact Center
October 26, 2023

New Video Capability Brought Into 8×8 Contact Center

Sherril Hanson, Senior Analyst at The Futurum Group, dives into 8x8’s new video functionality in its contact center solution. Agents can now natively provide a video interaction directly from Agent...
Microsoft Q1 2024 Earnings Outperform Expectations
October 25, 2023

Microsoft Q1 2024 Earnings Outperform Expectations

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Microsoft’s Q1 2024 earnings and discuss how the company’s laser-like focus on AI and cloud computing are helping to drive revenue....
Unleashing the Power of AI: Cisco's Bold Webex Strategy
October 25, 2023

Unleashing the Power of AI: Cisco’s Bold Webex Strategy

Craig Durr, Research Director at The Futurum Group, delves into Cisco's latest AI innovations for Webex, highlighting their potential to revolutionize hybrid work communications....
Databricks Acquires Arcion to Bolster AI Ambitions
October 25, 2023

Databricks Acquires Arcion to Bolster AI Ambitions

Randy Kerns, Steven Dickens, and Mark Beccue of The Futurum Group examine Databricks’ acquisition of Arcion to bolster its AI ambitions....
Alphabet’s Strong Q3 Earnings Driven by Growth
October 25, 2023

Alphabet’s Strong Q3 Earnings Driven by Growth

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Alphabet’s Q3 2023 earnings and discuss how the company’s focus on AI will help drive additional revenue growth in the future....
Nokia Fiscal Q3 2023: Adjusting to Macro Uncertainties
October 25, 2023

Nokia Fiscal Q3 2023: Adjusting to Macro Uncertainties

The Futurum Group’s Ron Westfall and Daniel Newman assess Nokia’s fiscal Q3 2023 as the company showed resilience in operating margin amid uncertain economic conditions and is taking the right...
Lenovo Tech World 2023: Advancing AI for All Vision
October 25, 2023

Lenovo Tech World 2023: Advancing AI for All Vision

The Futurum Group’s Ron Westfall and Steven Dickens cover Lenovo's strategic pivot toward an AI for All ecosystem, marked by collaborations with industry leaders and a $1 billion investment....
Qualcomm Raises Bar for On-Device Generative AI at Snapdragon Summit
October 25, 2023

Qualcomm Raises Bar for On-Device Generative AI at Snapdragon Summit

Olivier Blanchard, Research Director at The Futurum Group, shares insights on the new on-device generative AI capabilities of Qualcomm’s next-gen Snapdragon platforms and what this market differentiator means for the...
Evolutions in Enterprise Storage and AI for Data Protection - Infrastructure Matters Episode 17
October 25, 2023

Evolutions in Enterprise Storage and AI for Data Protection – Infrastructure Matters Episode 17

Hosts Krista Macomber and Steven Dickens discuss the latest trends in semiconductor innovation and the rise of custom silicon. They also discuss the implications of this innovation and use cases,...

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