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Insight Type: Industry News

Alex Gaw

HubSpot Invests $7.5 Million to Support Two Black-Led Banks

Investment Is the Remaining Portion of a $20 Million Allocation to Broaden Access in Black Communities to Financial Services
Sherril Hanson

LivePerson Reports Inducement Grants Under NASDAQ Listing Rule 5635(c)(4)

Alex Gaw

CX Acquisitions Abound During Early December

Tech Mahindra, All for One Group, Clarivate, 8×8, and ConnectWise All Extend Their Brands
Sherril Hanson

Multinational Digital Customer Experience Provider ContactPoint 360 Launches Hi-tech Recruiting & Outsourcing Division Global Tech Talent to International Clients

Sherril Hanson

CustomerGauge Named a Leading B2B Player in Gartner Magic Quadrant For Second Year in a Row

Sherril Hanson

Frost & Sullivan Recognises Vonage as Leader in Growth and Innovation in 2021 CPaaS Radar

Sherril Hanson

Attensi and SAP SuccessFactors Enter into a Strategic Partnership to Revolutionize Learning and Development

As world leaders in their own fields, SAP SuccessFactors and Attensi will revolutionize the way corporations work with learning and development in the business world, creating thrilling learning experiences based on gamification and simulation technology
Sherril Hanson

Canada’s DMV Veterinary Centers Deploys 8×8 Contact Center For Microsoft Teams To Meet Rapidly Increased Customer Demand

Emergency Animal Hospital and Veterinary Specialist Extends Customer Engagement Capabilities Using 8×8 CPaaS SMS API to Better Manage Emergency and Non-emergency Pet Care Inquiries
Sherril Hanson

Clickatell’s 2022 Prediction: Brands Will Prioritize Chat Commerce to Improve the Consumer Experience, Becoming a Multi-Billion Dollar Market

Convergence of fast-growing CPaaS, CCaaS, and Digital Commerce sectors drives adoption of Chat Commerce
Sherril Hanson

Brands Experience The Future of Marketing With Selligent Marketing Cloud

CM Group Investment in Selligent Drives Product Innovation and Supports Local European, North American and Industry-Specific Relationships
Sherril Hanson

Cooleaf Expands Employee Rewards Catalog to Include Merchandise, Curated Gift Boxes, Company Swag, and More

Cooleaf’s Expanded Employee Rewards Catalog Offers a Range of Gifts and Incentives Perfect for Any Team
Sherril Hanson

Qualtrics Announces New Reston Office and Plans to Create More than 400 New Tech Jobs in the Washington Metro Area

A new 85,000 square-foot office located in Reston Station will serve as a hub for talent focused on AI and machine learning, and public sector growth
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