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Insight Type: Industry News

Auto authentication using multi-factor authentication and biometrics
January 27, 2023

Auto-Authentication Techniques to Save Time and Improve CX

QuestionPro Workforce DEI study
January 27, 2023

Research on Diversity, Equity, and Inclusion Shows Room for Improvement

CX Innovator Series - Sri Safitri, Telkom Indonesia
January 27, 2023

CX Innovators: Sri Safitri, Telkom Indonesia

Customer data platform (CDP) product launches, partnerships, and research studies
January 27, 2023

CDP Updates: Kore.ai, Lotame, Lytics, mParticle, Simon Data, and The Trade Desk

SugarCRM digital self-service launch
January 26, 2023

SugarCRM Debuts New Digital Self-Service Capabilities

CX innovator Deba Sahoo of Fidelity Investments
January 25, 2023

CX Innovators: Deba Sahoo, Fidelity Investments

Healthcare employee experience and patient experience
January 25, 2023

Healthcare Workers Struggle With EX; Patient Experience Lags

CX Innovators - Clint Payne, MultiChoice
January 25, 2023

CX Innovators: Clint Payne, The MultiChoice Group

Digital employee experience product launches and partnerships
January 24, 2023

EX Update: Almaden, Confirm, Engagedly, Gympass, Medallia, and Nexthink

Hospitality tech consumer research studies
January 23, 2023

CX Implications of Hospitality Tech Study Data

January 23, 2023

Improving CX in Food Manufacturing

Microsoft Invests in Darwinbox
January 18, 2023

Microsoft Invests in HR Software Company Darwinbox

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