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Featured Person: Shelly Kramer

October 29, 2021

How Unified Customer Data Can Help Advance Your Contact Center – Futurum Tech Webcast Interview Series

In this Futurum Tech Webcast, Futurum Lead Analyst Shelly Kramer is joined by Treasure Data’s Director of Product Marketing James Riseman to discuss the value Customer Data Platforms (CDPs) can...
October 29, 2021

The IBM Spinoff of Kyndryl: Who, What, and Where does the Company Fit in the IT Services Landscape?

In our latest market insight report, The IBM Spinoff of Kyndryl: Who, What, and Where does the Company Fit in the IT Services Landscape?, we explored this new business entity...
October 27, 2021

Customer Data Platform: The Key for Contact Center Transformations

In our latest white paper Customer Data Platform: The Key for Contact Center Transformations — done in partnership with Treasure Data — we examine the challenges that contact center employees...
October 27, 2021

Confidential Computing: The Future of Data Security and Trust

In our latest report — done in partnership with IBM — we explore how the need for more secure data protection has changed over the past few years, why protecting...
October 27, 2021

Focusing on the Candidate Experience in Today’s Job Market – Futurum Tech Webcast Interview Series

In this Futurum Tech Webcast, Futurum Lead Analyst Shelly Kramer sits down with Benoit Hardy-Vallee, AVP, Talent Experience Strategy at Phenom and his colleague Ajay Patel, Vice President, Global Head...
October 27, 2021

BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain

Our latest research report, BSS-to-Cloud Journey: Powering Innovation Across the Digital Value Chain — done in partnership with Ericsson — offers an in-depth look at the current journey that many...
October 22, 2021

Nokia Addresses the Alarming Increase in DDoS Attacks

October 22, 2021

Treasure Data’s CDP for Service Platform Dedicated to Contact Centers is the Right Solution at the Right Time

Futurum’s lead analyst Shelly Kramer breaks down Treasure Data’s launch of CDP for Service, a new CDP platform designed to empower customer service teams with real-time data and insights needed...
October 21, 2021

Vodafone’s Multi-Million Market NB-IoT Deal is, Well, Pretty Massive

October 18, 2021

HPE GreenLake Lighthouse: Taking Distributed Cloud Strategy to the Next Level

In our latest research brief, HPE GreenLake Lighthouse: Taking Distributed Cloud Strategy to the Next Level — done in partnership with HPE — we explore this new service offering and...
October 18, 2021

HPE GreenLake for VDI: The Optimal Choice for On-premises Cloud Services

If you are interested in learning more about HPE GreenLake for VDI and how it can optimize the way your workforce operates, download your copy of HPE GreenLake for VDI:...
October 18, 2021

DISH Makes a Tasty Treat of its Greenfield Cloud-Native 5G Network with IBM as a Partner

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