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Featured Person: Shelly Kramer

Shelly Kramer

Cisco Capital Business Acceleration Program Rolls Out Buy Now, Pay Later Financing

The Futurum Group’s Shelly Kramer explores Cisco’s recent announcement of its new Cisco Capital Business Acceleration Program being offered through Cisco Capital embracing Buy Now, Pay Later financing. Designed to help customers make tech investments, deferring payments until January 2024 — but will it fly?
Shelly Kramer

CISA Launches RVWP, a New Ransomware Warning Pilot Program Designed for Critical Infrastructure Entities

The Futurum Group’s Shelly Kramer reviews the Cybersecurity & Infrastructure Security Agency (CISA) Ransomware Vulnerability Warning Pilot (RVWP) pilot program designed to proactively warn critical infrastructure entities of unpatched vulnerabilities on their systems that put them at risk of a ransomware attack and also shares how to get your organization enrolled in the pilot program.
Shelly Kramer

Salesforce Introduces Einstein GPT: Revolutionizing Salesforce Service Cloud

The Futurum Group’s Shelly Kramer covers the introduction of Einstein GPT for Salesforce Service Cloud and what this means for customer service teams who are under pressure to deliver real-time personalized experiences for their customers.
Ron Westfall

5G Factor: Dishing about Slowing 5G Spending, Spectrum Auctions and the Politics Getting in the Way, and Qvantel BSS Availability on AWS

In this episode of The 5G Factor, The Futurum Group’s Shelly Kramer and Ron Westfall look at the recent developments in the 5G ecosystem including Dish slowing 5G spend and also attempting to throw a wrench in T-Mobile’s spectrum purchase, the politicization of the spectrum auctions and the impact on the 5G ecosystem, and the recent availability on AWS of Qvantel’s new Flexx BSS and how that is designed to help CSPs path to monetization.
Shelly Kramer

Salesforce Integrates Einstein GPT in Salesforce Sales Cloud and It’s a Game-Changer

The Futurum Group’s Shelly Kramer takes an in-depth look at what the Salesforce announcement of integrating Einstein GPT in Salesforce Sales Cloud means for sales teams and their customers. Automated sales capabilities, intelligent insights to help drive strategy, and delivering on the personalized interactions that customers demand at scale are a few of the reasons to be excited about this news.
Shelly Kramer

Salesforce and Accenture Announce Collaboration on an Acceleration Hub for Generative AI for CRM Technologies

The Futurum Group’s principal analyst Shelly Kramer examines the newly announced collaboration between Salesforce and Accenture to create an acceleration hub for gen AI for CRM tech, and shares thoughts on what it will mean for generative AI for CRM adoption, in particular, the scaling up of Einstein GPT for CRM technologies.
Shelly Kramer

Salesforce Unveils Slack GPT, a Generative AI Tool, to Boost Employee Productivity

The Futurum Group principal analyst Shelly Kramer takes a look at Slack's recent announcement of the new generative tool, Slack GPT, and how it will enhance the Slack communication platform.
Shelly Kramer

IBM and Stony Brook University Selected to Anchor the New York Climate Exchange by the City of New York

The Futurum Group’s Shelly Kramer examines the selection of both IBM and Stony Brook University by the City of New York to anchor the New York Climate Exchange, an institution for a new center for climate change and resiliency research on Governors Island.
Shelly Kramer

Zoho Unveils Zoho Apps, a New Suite of Offerings Designed to Attract and Assist Entrepreneurs and Solopreneurs

The Futurum Group’s president and chief evangelist Shelly Kramer shares thoughts on announcements from Zoho focused on serving the small to midmarket customer with Zoho Apps, a suite of offerings designed to assist even in the early stages of business startup. Zoho Apps is designed to assist in myriad ways, but there are still some challenges ahead.
Shelly Kramer

Pexip Government Cloud Achieves FedRAMP Authorization for Secure Collaboration

The Futurum Group’s Shelly Kramer covers news that Pexip has received FedRAMP authorization for its Pexip Government Cloud cloud services solution for videoconferencing and collaboration and explores how that should provide a solid assist for Pexip as it pursues business from federal agencies.
Shelly Kramer

5G Factor Video Research Note: T-Mobile Rumored to be Exploring Partnering with Samsung for 5G Network Equipment

Ron Westfall and Shelly Kramer explore why they see Nokia bolstering its overall competitive position, especially across the mobile ecosystem, through its six strategic pillars underpinned by key enablers, can help swiftly broaden Nokia’s overall digital ecosystem influence and presence.
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