Category: Intelligent Devices

How AI is Transforming the Economics of Customer Service
February 3, 2025

How AI is Transforming the Economics of Customer Service

In our latest brief, How AI is Transforming the Economics of Customer Service, completed in partnership with Zendesk, The Futurum Group explores how AI is revolutionizing customer support by automating...
Talking DeepSeek, Microsoft, IBM, Intel, and More
January 31, 2025

Talking DeepSeek, Microsoft, IBM, Intel, and More

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss DeepSeek, Azure, IBM, Intel, and more!...
Why Lenovo Smart Manufacturing Solutions Are Ready to Drive AI-enabled Transformation
January 31, 2025

Why Lenovo Smart Manufacturing Solutions Are Ready to Drive AI-enabled Transformation

The Futurum Group’s latest research report, Why Lenovo Smart Manufacturing Solutions Are Ready to Drive AI-enabled Transformation, completed in partnership with Lenovo and Intel, explores why smart manufacturing solutions offer...
ServiceNow Q4 FY 2024: Sales Outlook Falls Short on AI Adoption Focus
January 30, 2025

ServiceNow Q4 FY 2024: Sales Outlook Falls Short on AI Adoption Focus

Keith Kirkpatrick, Research Director at The Futurum Group, examines ServiceNow’s Q4 FY 2024 earnings, focusing on its AI pricing shift, key partnerships, and enterprise adoption impact....
Blackstone and Vista Complete $8.4 Billion Smartsheet Takeover: What’s Next?
January 29, 2025

Blackstone and Vista Complete $8.4 Billion Smartsheet Takeover: What’s Next?

Keith Kirkpatrick, Research Director at The Futurum Group, analyses the $8.4 billion Smartsheet acquisition, highlighting the potential for AI-driven innovation, global expansion, and enhanced enterprise work management solutions....
Samsung Launches Flagship Phone Positioned as “A True AI Companion” - Six Five On The Road at Galaxy Unpacked
January 27, 2025

Samsung Launches Flagship Phone Positioned as “A True AI Companion” – Six Five On The Road at Galaxy Unpacked

Brad Haczynski, SVP at Samsung, joins Olivier Blanchard and Anshel Sag to share insights on deploying AI effectively in businesses with the new Galaxy S25....
AI Agent and Hybrid Architecture: What It Means for Software Development
January 24, 2025

AI Agent and Hybrid Architecture: What It Means for Software Development

Mitch Ashley, VP and Practice Lead, DevOps and AppDev at The Futurum Group, explores how AI agents are set to redefine SaaS by automating workflows, enhancing efficiency, and reshaping enterprise...
IBM Power Driving Innovation for Core Workloads with AI and Hybrid Cloud
January 23, 2025

IBM Power: Driving Innovation for Core Workloads with AI and Hybrid Cloud

The Futurum Group’s latest research report, IBM Power: Driving Innovation for Core Workloads with AI and Hybrid Cloud, completed in partnership with IBM, examines why IBM’s commitment to ongoing investment...
Quantum in Context: Early-Stage Startups Are Still Finding Investors
January 22, 2025

Quantum in Context: Early-Stage Startups Are Still Finding Investors

Bob Sutor, VP and Practice Lead for Emerging Technologies at The Futurum Group, examines three recent early-stage investment rounds by quantum computing companies Quantum Brilliance, Qolab, and SEEQC. These were...
Six Five Connected: The Need For High-Density Storage in The Age of AI
January 22, 2025

Six Five Connected: The Need For High-Density Storage in The Age of AI

Avi Shetty and Geeta Vaghela join hosts Diana Blass, Keith Townsend, and Patrick Moorhead to share their insights on Solidigm's revolutionary 122 TB SSD and the critical role of high-density...
Smartsheet’s 2024 Product Design: Elevating UX Experience
January 21, 2025

Smartsheet’s 2024 Product Design: Elevating UX to Meet Modern Business Needs

Keith Kirkpatrick, Research Director at The Futurum Group, shares insights into Smartsheet’s 2024 Product Experience Direction, highlighting its modern design system, scalable workflows, and transformative updates that position it as...
Talking Microsoft, AI Regulations, Google, Meta, and More
January 20, 2025

Talking Microsoft, AI Regulations, Google, Meta, and More

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss Microsoft, Google, Meta, AI regulations and more!...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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