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Category: Enterprise Software, & Digital Workflows

tweiss@futurumresearch.com

GlobalFoundries Partners with Georgia Tech on Chip Research

Futurum analyst Todd R. Weiss shares his insights as GlobalFoundries partners with Georgia Tech on semiconductor research and education to help the chip maker prepare and train its next generation of skilled employees for jobs in the high-demand semiconductor industry.
Shelly Kramer

Adobe Experience Platform Built on Microsoft Azure Unifies Priorities of the CTO and CMO in Order to Drive Business Growth

Futurum's Shelly Kramer explores how the Adobe Experience Platform built on Microsoft Azure serves to unify the priorities of the CTO and CMO, which ultimately facilitates the ability to serve up better customer experiences — and that’s what it’s all about.
Shelly Kramer

Webex Announces Webex Meetings on iPad Support for Multiple Windows and Stage Manager

Futurum’s Shelly Kramer takes a look at the two new features Webex has announced for Webex Meetings on iPad, including Multiple Windows and Stage Manager, which are designed to support something we all need: the ability to multitask while collaborating more effectively.
Shelly Kramer

Cisco Announces Microsoft Teams Certifications for Cisco Board Pro and Webex Contact Center

Futurum principal analyst Shelly Kramer covers the recent announcement of the Microsoft Teams certification of Cisco Board Pro and Webex contact Center advancing interoperability with Microsoft Teams.
tweiss@futurumresearch.com

IBM and Wasabi Collaborate with the Boston Red Sox Helping the Team Score the Benefits of Deep Data Insights

Futurum analyst Todd R. Weiss describes how the Boston Red Sox score deep data insights from IBM and Wasabi as the Sox bring together IBM Cloud Satellite and Wasabi data storage services to boost the team’s operations at legendary Fenway Park.
B2B CX
Keith Kirkpatrick

Applying Technology to Support Better B2B Interactions

Good B2B CX Involves Managing Interactions with Multiple Stakeholders, Influencers, and Approvers
Steve Vonder Haar

Eye on Business Video Interview with Garrett Gladden, SVP of Product & Development for Kollective Technology

On this episode of “Eye on Business Video,” Garrett Gladden - Senior Vice President of Product & Development for Kollective Technology – stopped by to discuss the increasingly important role that video networking solutions – called “enterprise content distribution networks” (or ECDNs) – are playing as more organization seek to develop a comprehensive strategy for getting the most from video streaming behind the corporate firewall.
Shelly Kramer

What Makes Partner Ecosystems So Critical in Today’s Business Environment: A Conversation with Five9’s Thomas John

In this episode of the Futurum Tech Webcast, Futurum’s Shelly Kramer has a conversation with Thomas John, VP of Partner Sales International for Five9, exploring the role that partner ecosystems are playing in business success today and getting some insights on how John and the Five9 team are able to deliver CCaaS in various industries across the European region.
mdiamond@futurumresearch.com

The Vatican’s Swiss Army Guard is Leveraging Samsung’s Knox Suite Mobile Device Management Software to Manage Devices

Futurum analyst Michael Diamond explores news of the Vatican City’s choice of arming its Pontifical Swiss Guards with Samsung’s Galaxy XCover Pro and the Galaxy Tab Active Series of ruggedized devices. This move, combined with the Vatican’s adoption of Samsung’s Knox Suite mobile device management software, is going to be a game-changer for the Vatican City device management team.
Shelly Kramer

Futurum Live! From the Show Floor at Enterprise Connect 2023 with Salesforce’s Ryan Nichols, SVP & GM Contact Center

At Enterprise Connect 2023 held in Orlando this week, Futurum’s Shelly Kramer sat down with Salesforce’s Ryan Nichols, SVP & GM of Contact Center as part of our Futurum Live! From the Show Floor video interview series for a conversation about Salesforce and contact center, delivering on customer experience, and insights on what’s ahead for the industry.
Shelly Kramer

Salesforce’s Sameer Abhinkar featured on Futurum Live! From the Show Floor at Enterprise Connect 2023 Discussing Einstein GPT

Futurum’s Shelly Kramer sat down with Salesforce’s Sameer Abhinkar, Director Product Management, Service Cloud Einstein as part of our Futurum Live! From the Show Floor video interview series for a conversation dialing into his keynote session at EC, what’s new in Einstein GPT, some customer use cases, and what customers should be thinking about as they are exploring how to maximize benefits of AI throughout the organization.
mdiamond@futurumresearch.com

Microsoft Releases its State of the Microsoft Cloud Partner Ecosystem Update

Futurum analyst Michael Diamond reviews Microsoft’s release of its State of the Microsoft Cloud Partner Ecosystem update and what it means for Microsoft’s channel partners moving forward, as well as the commitment to turning its 400K partners into a true extension of the company.
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