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Category: Enterprise Software & Digital Workflows

Rewards and Recognition Introduced Into the Oracle ME EX Platform
September 25, 2023

Rewards and Recognition Introduced Into the Oracle ME EX Platform

Sherril Hanson, Senior Analyst at The Futurum Group, breaks down the addition of Oracle Celebrate to the Oracle ME EX platform. This enhancement promises an easy, in-the-flow-of-work process for giving...
WalkMe’s Digital Adoption Platform Helps Drive Software Stack ROI
September 22, 2023

WalkMe’s Digital Adoption Platform Helps Drive Software Stack ROI

Keith Kirkpatrick, Research Director at The Futurum Group, covers WalkMe’s Digital Adoption Platform and discusses why the tool is useful for organizations that are expanding or consolidating their software tech...
EY and BCG Announce Major AI Initiatives
September 22, 2023

EY and BCG Announce Major AI Initiatives

Mark Beccue, Research Director at The Futurum Group, examines the EY and BCG announcements about major AI initiatives and how these offerings will affect the market....
Adults in the Generative AI Rumpus Room: Salesforce, DeepLearning.ai, Microsoft
September 21, 2023

Adults in the Generative AI Rumpus Room: Salesforce, DeepLearning.ai, Microsoft

Mark Beccue, Research Director at The Futurum Group, highlights organizations approaching generative AI in the right way. This edition of Adults in the Generative AI Rumpus Room features Salesforce, DeepLearning.AI,...
Software, Security & Services with Anil Rao & Zscaler - Six Five On the Road
September 21, 2023

Software, Security & Services with Anil Rao & Zscaler – Six Five On the Road

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Intel’s Anil Rao and Zscaler’s Ken Urquhart for a conversation on how...
Oracle Database@Azure Streamlines Cloud Operations and Boosts AI
September 21, 2023

Oracle Database@Azure Streamlines Cloud Operations and Boosts AI

The Futurum Group’s Ron Westfall and Steven Dickens examine how Oracle and Microsoft are expanding their collaboration with Oracle Database@Azure, combining strengths for enhanced cloud performance and AI capabilities....
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Firefly Announcement Details Adobe Enterprise Generative AI Approach
September 21, 2023

Firefly Announcement Details Adobe Enterprise Generative AI Approach

Keith Kirkpatrick, Research Director at The Futurum Group, covers the GA launch of Adobe Firefly, and discusses how Adobe’s price hikes strike a balance between supporting experimentation and the real-world...
Vi Launches Vi Priority, Furthering CX for Postpaid Customers
September 21, 2023

Vi Launches Vi Priority, Furthering CX for Postpaid Customers

Sherril Hanson, Senior Analyst at The Futurum Group, explores Vi’s latest offering, Vi Priority, which is aimed at lucrative postpaid customers and leverages foundational CX strategies....
DTW23: Netcracker Debuts GenAI Telco Solution to Power Telco Use Case Innovation
September 20, 2023

DTW23: Netcracker and Microsoft Put ChatGPT in GenAI Telco Use Cases

The Futurum Group’s Ron Westfall examines Netcracker’s selection of Microsoft Azure OpenAI Service to boost GenAI Telco Solution to fulfill top telco use case demands such as improved productivity and...
Cisco Discontinues HyperFlex to Focus on Nutanix-Based HCI
September 20, 2023

Cisco Discontinues HyperFlex to Focus on Nutanix-Based HCI

Dave Raffo, Senior Analyst at The Futurum Group, explores Cisco’s end-of-life announcement of its HyperFlex HCI system, with the news coming less than 3 weeks after Cisco launched a partnership...
CX Wins With Algolia, RingCentral, and WalkMe
September 19, 2023

CX Wins With Algolia, RingCentral, and WalkMe

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX...
So, I Received a Paper Feedback Survey in the Mail
September 19, 2023

So, I Received a Paper Feedback Survey in the Mail

Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on how two recently received paper surveys hit the mark (or did not)....

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