Category: Enterprise Software, & Digital Workflows

September 12, 2023

Sherril Hanson

Market Coverage

Genesys and Salesforce Partnership Brings Together CCaaS and CRM

CX Cloud from Genesys and Salesforce Promises a More Unified and Optimal Customer and Employee Experience

Sherril Hanson, Senior Analyst at The Futurum Group, shares insights into the new partnership between Salesforce and Genesys that combines CCaaS and CRM.

AI Platforms, Digital Leadership & CIO, Enterprise Software, & Digital Workflows

September 12, 2023

Mitch Lewis

Market Coverage

SAP and BT Partner to Simplify Sustainability Reporting

The New Collaboration Looks to Enhance Scope 3 Reporting

Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on challenges of Scope 3 emissions reporting and a recent partnership between SAP and BT that looks to simplify the process.

Enterprise Software, & Digital Workflows, Environmental, Social, Governance, Sustainability, Markets, and Policy

September 11, 2023

Keith Kirkpatrick

Market Coverage

IFS to Acquire Falkonry, a Provider of AI-Based Anomaly Detection Tech

Additional AI Capabilities Can Be Leveraged Across a Wide Range of Industrial and Manufacturing Use Cases

Keith Kirkpatrick, Research Director at The Futurum Group, covers IFS’ acquisition of Falkonry and discusses how Falkonry’s anomaly detection technology can be utilized across a wide range of industrial use cases and functions.

AI Platforms, Digital Leadership & CIO, Enterprise Software, & Digital Workflows, Intelligent Devices

September 11, 2023

Craig Durr

Market Coverage

Microsoft Releases Cloud IntelliFrame to Improve Hybrid Meetings

Microsoft Launches Multi-Stream IntelliFrame, Enabled by AI and Edge Computing in Intelligent Cameras, and Cloud IntelliFrame, Which Relies on Cloud-Based AI Algorithms

Craig Durr, Research Director at The Futurum Group, delves into Microsoft's latest advancements in intelligent cameras and IntelliFrame technology, exploring how they enhance hybrid meeting experiences in Teams Rooms.

AI Platforms, Digital Leadership & CIO, Enterprise Software, & Digital Workflows

September 11, 2023

tweiss@futurumresearch.com

Market Coverage

Honeywell’s Ionic Energy Storage Getting Built-in Battery Management

The Upcoming Ionic Battery Energy Storage System Will Include Battery Management Through a Partnership With Nuvation Energy

Todd R. Weiss, an analyst with The Futurum Group, shares his insights as Honeywell’s Ionic energy storage is getting built-in battery management through a partnership with Nuvation Energy. Ionic storage systems will be available by early 2024.

Data Intelligence, Analytics, & Infrastructure, Digital Leadership & CIO, Enterprise Software, & Digital Workflows, Intelligent Devices

September 11, 2023

Clint Wheelock

Market Coverage

Alphabet Wing and Walmart Partner for Dallas Drone Delivery

Walmart Will Reach 60,000 Homes With Alphabet Wing Drone Delivery

Clint Wheelock, Chief Research Officer at The Futurum Group, examines what the Alphabet Wing and Walmart partnership means for Walmart customers with the upcoming launch of drone delivery services from two stores in the Dallas-Fort Worth metroplex.

Digital Leadership & CIO, Enterprise Software, & Digital Workflows, Intelligent Devices

September 8, 2023

Keith Kirkpatrick

Market Coverage

OpenText and Google Cloud to Deliver AI, Modernization Solutions

The Combination of Information Management Solutions and AI Will Help Deliver New Applications and Enhanced Productivity

Keith Kirkpatrick, Research Director at The Futurum Group, covers the expansion of the partnership between OpenText and Google, and how the introduction of new AI-driven use cases will benefit enterprises.

AI Platforms, Digital Leadership & CIO, Enterprise Software, & Digital Workflows, Intelligent Devices

September 8, 2023

Sherril Hanson

Market Coverage

8×8 Adds Voice to AI Self-Service Capabilities

8×8 Demonstrates Its Deepened Commitment to Contact Center Solutions Through Product Enhancements

Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights into 8x8’s addition of voice to its Intelligent Customer Assistant, using conversational AI to offer customers another avenue for self-service.

AI Platforms, Digital Leadership & CIO, Enterprise Software, & Digital Workflows

September 8, 2023

Daniel Newman & Olivier Blanchard

Market Coverage

Intel Foundry Services Links with Tower Semiconductor for Mutual Growth

The Futurum Group’s Daniel Newman and Olivier Blanchard break down the news surrounding Intel Foundry Services’ partnership with Tower Semiconductor, offering insight into how this move could impact semiconductor production.

Digital Leadership & CIO, Enterprise Software, & Digital Workflows, Intelligent Devices, Semiconductors, Supply Chain, & Emerging Tech

September 8, 2023

Craig Durr

Market Coverage

Microsoft Mesh for Teams Unveils New Immersive Experiences

Building experiences to help people foster connections in Microsoft Teams

Craig Durr, Research Director at The Futurum Group, examines the new Microsoft Mesh for Teams feature updates announced at Microsoft’s Build 2023 event including avatars, immersive experiences and custom development. The feature updates aim to combat video fatigue, build stronger relationships in today’s flexible workplace, and increase employee engagement and collaboration.

Digital Leadership & CIO, Enterprise Software, & Digital Workflows

September 8, 2023

Craig Durr

Market Coverage

Logitech’s Robust Approach to Sustainability

Logitech Impact Report Details Its Impressive FY23 Environmental and Social Performance

Craig Durr, Research Director at The Futurum Group, looks at Logitech’s 2023 Impact Report. Learn how the tech giant is making strides in sustainability, from carbon reduction to social responsibility.