Category: Enterprise Software, & Digital Workflows

Opentext.ai Is a New Strategic Approach to Advance How Customers Can Solve Complex Problems by Applying AI and LLM With OpenText Information Management Software
The Futurum Group’s Steven Dickens discusses the announced updates from OpenText. OpenText Aviator emphasizes data security and user-friendly design in enterprise AI, competing with Google Vertex AI and AWS Bedrock.
Zendesk AI Incorporates Contextual and Vertical Data To Improve Relevant Engagements
Keith Kirkpatrick, Research Director at The Futurum Group, covers Zendesk’s generative AI announcements and discusses how the company’s focus on delivering intelligent automation helps customers quickly realize cost savings and efficiency goals.
The Six Five Team discusses Zoomtopia 2023.
Midmarket Customers to Benefit from Integrated Generative AI Functionality Without the Need for Prompt Engineering
Keith Kirkpatrick, Research Director at The Futurum Group, covers SugarCRM’s generative AI announcements and highlights the company’s five-layer approach to deploying the technology responsibly and effectively.
Craig Durr, Research Director at The Futurum Group, delves deep into Zoom's latest innovations with Joseph Chong, highlighting the future of hybrid work.
Craig Durr, Research Director at The Futurum Group, delves into Zoom's future with Jeff Smith, exploring AI-driven innovations and the evolution of hybrid work.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss updates from Intel and IBM, the Pixel 8 release, and cover some recent events, including the Dell Securities Analyst Meeting, HP Imagine 2023 and Zoomtopia 2023.
The Futurum Group’s Craig Durr talks with Jeff Smith, Head of Product - Meetings, Spaces, and Rooms at Zoom, talks about challenges customers are facing in today’s return-to-office and hybrid work scenarios.
The Futurum Group’s Craig Durr talks about growth drivers with Kelly Steckelberg, CFO of Zoom. This insightful discussion encapsulates some of the exciting announcements from the mainstage keynote of Zoomtopia 2023.
On this episode of The Six Five on AI, hosts Daniel Newman and Patrick Moorhead welcome Adobe’s Ashley Still, for a conversation on Adobe’s AI vision and how they are empowering creativity through AI technology.
The Futurum Group’s Daniel Newman is joined by Capgemini’s Amit Sethi and Lisa Insley, and Oracle’s Matthew Gale for a conversation on how technology is transforming the restaurant industry and a deeper look into their Intelligent Restaurant Operations (IRO) Solution.
New Tools Designed To Empower Teams and Accelerate Enterprise Productivity Gains
Keith Kirkpatrick, Research Director at The Futurum Group, covers Automation Anywhere’s new generative AI enhancements to its automation platform and highlights the company’s focus on targeting repetitive task use cases.

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